ReStore Warehouse Associate/Driver

Habitat for Humanity International; Arlington (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

Habitat for Humanity of Washington, D.C. & Northern Virginia (Habitat DC-NOVA) seeks a reliable, customer-service oriented individual to join our ReStore team as a ReStore Warehouse Associate/Driver.

Based at our ReStore, you will pick up donated materials, safely transport them in a Habitat ReStore truck, and unload at the store. Ideal candidates will have experience driving box trucks up to 26 feet, strong customer service skills, and the ability to lift and move large items.

Qualifications

• Experience driving box trucks up to 26 feet and a clean driving record.
• Customer service and communication skills, in-person and by phone.
• Ability to pass DOT certification (drug and alcohol testing).
• Must be able to lift and move heavy items safely.
• Weekend availability required.

Responsibilities

• Provide excellent donor and customer service
• Safely drive Habitat vehicles to pick up and deliver donated goods
• Load, secure, transport and unload all donated materials
• Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers
• Partner with the donations manager to complete scheduled pickups
• Oversee volunteers as needed, ensuring a positive experience
• Process cash, credit card and check transactions accurately and securely
• Support daily store cleaning, organization, merchandising and displays
• Answer telephone inquiries and provide ReStore information and directions
• Assist with general warehouse and store operations as needed

Skills

Box truck driving

Customer service

Cash handling

Communication

Heavy lifting

Education

High school diploma

Tools

Cash register

Job description

Job Description

Habitat for Humanity of Washington, D.C. & Northern Virginia (Habitat DC-NOVA) seeks a reliable and customer service–oriented individual to join our team as a

Habitat for Humanity of Washington, D.C. & Northern Virginia (Habitat DC-NOVA) seeks a reliable and customer service–oriented individual to join our team as a ReStore Warehouse Associate/Driver. Based at our ReStore, this position is responsible for picking up donated materials from homeowners and businesses, safely transporting them in a Habitat ReStore truck, and unloading the items at the store. This role supports the daily function of the ReStore by providing excellent donor service, supporting warehouse operations, and maintaining a safe, clean and organized work environment.

Ideal candidates will have experience driving box trucks up to 26 feet, strong customer service skills and the ability to safely lift and move large items. This is a fast-paced position requiring heavy physical activity, collaboration with staff and volunteers, and direct interaction with donors and customers.

Responsibilities

• Provide excellent donor and customer service
• Safely drive Habitat vehicles to pick up and deliver donated goods
• Load, secure, transport and unload all donated materials
• Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers
• Partner with the donations manager to complete scheduled pickups
• Oversee volunteers as needed, ensuring a positive experience
• Process cash, credit card and check transactions accurately and securely
• Support daily store cleaning, organization, merchandising and displays
• Answer telephone inquiries and provide ReStore information and directions
• Assist with general warehouse and store operations as needed

Qualifications

• Experience driving box trucks up to 26 feet required
• Clean driving record for the past five years (required for insurance eligibility)
• Ability to pass DOT Certification (drug and alcohol testing required)
• Must provide copy of driving record if selected for interview
• Minimum 2 years retail sales experience preferred
• Ability to operate a cash register, office equipment and make accurate change
• Customer service and communication skills, in-person and by phone
• High school diploma or equivalent
• 18 years of age or older (required for insurance eligibility)
• Must pass Criminal Background Check and Sexual Offender Check
• Ability to stand and move throughout the day, climb ladders, bend, kneel, reach, and lift heavy items
• Must be able to safely lift and position up to 100 pounds
• Familiarity with and commitment to Habitat’s mission and values
• Weekend availability required

Required for insurance eligibility

• Be at least 18 years old
• Have a valid driver’s license
• Have at least 5 years of experience driving any specialized vehicle
• Have no major violations in the last 5 years
• Have 2 or fewer minor violations in the last 5 years

Compensation

Habitat DC-NOVA strives to foster a collaborative, supportive and flexible work environment with a dynamic and passionate team that is committed to creating affordable homeownership opportunities for everyone.

The hourly range for this position is $18-22/hour, commensurate with experience and qualifications.