Donations Ambassador/Warehouse

Habitat for Humanity St. Tammany West; Mandeville (LA); On-site; USD 19,000 - 22,000; Full time

Job summary

Habitat for Humanity St. Tammany West is hiring a Donations Ambassador to warmly greet donors, accept donated items, and deliver an outstanding donor experience. The role supports the organization’s mission through courteous service and reliable donation handling.

Responsibilities include assisting with donation pickups, ensuring safety in the warehouse, and upholding a professional, respectful manner with customers and volunteers. This is a hands-on, frontline position in a nonprofit setting.

Qualifications

• Commitment to HFHSTW’s Strategic Plan.
• Professional appearance – business casual.
• Ability to work well with diverse individuals.
• Sensitivity to the needs of low-income and diverse families.
• Commitment to a safe workplace.
• Ability to communicate effectively in all areas.

Responsibilities

• Greet customers and donors in a professional, friendly manner.
• Maintain compliance with DOT, DMV and FMCSA regulations for vehicle operation.
• Possess a valid Class D CDL to operate 16’–26’ straight trucks.
• Coordinate donation pickups per established schedules.
• Maintain warehouse cleanliness and safety.

Skills

Donor relations

Communication

Teamwork

Professional appearance

Safety awareness

Policy compliance

Education

High School/GED

Tools

Job description

Join our team and help turn generosity into positive change. As a Donations Ambassador, you'll be the friendly face that welcomes donors, receives donated items, and creates an outstanding donor experience. This is an excellent opportunity for someone eager to begin a fulfilling career in the non-profit world while helping to support our mission.

Responsibilities/Duties/Functions/Tasks

• Greet customers and donors in a professional, friendly, and courteous manner
• Maintain full compliance with all applicable DOT, DMV and FMCSA regulations pertaining to operation of commercial motor vehicles
• Possess a current, valid Commercial Driver’s License (Class D), with the experience and skills necessary to drive, maneuver and safely operate any 16’ to 26’ straight truck
• Ensure all donations of merchandise are picked up as per established schedules
• Ensure general housekeeping and safety in the warehouse
• Ensure the front of the store is kept in a safe, neat, and organized manner
• Evaluate acceptable items for donation, according to organization’s standards
• Maintain strict adherence to the organization’s policy regarding a safe driving record at all times
• Represent Habitat for Humanity as a positive and professional ambassador at all times
• Maintain excellent customer service and teamwork skills
• Other duties as assigned by Supervisor

Required Qualifications

• Commitment to and willingness to advocate for Habitat’s mission
• A commitment to HFHSTW’s Strategic Plan
• Professional appearance – business casual
• Ability to work well with diverse individuals
• Sensitivity to the needs of low-income and diverse family units
• Commitment to a Drug/Alcohol & Smoke Free workplace
• Commitment to a safe workplace
• Strong commitment to professional development
• Capacity to develop and maintain successful and productive business relationships with customer base, Partner Families, volunteers, Board of Directors, business partners, and co-workers
• Ability to work in a fast-paced team environment
• Ability to maintain a professional manner in all situations
• Ability to communicate effectively in all areas
• Ability to legally work in the United States

Experience Requirements

• High School Graduate/GED
• One year of relevant experience (preferred)

Special Position Requirements

• Ability to be insured by HFHSTW’s automobile insurance carrier
• Valid Driver’s License
• Possess a current valid Commercial Driver’s License (Class D) with the experience and skills necessary to drive, maneuver and safely operate any 16’ to 26’ straight truck

Physical Requirements

• Ability to walk
• Ability to communicate and exchange information
• Ability to routinely lift and/or move up to 50 lbs. repeatedly without assistance
• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to reach & pull 50 lbs. repeatedly without assistance
• Ability to use fingers to grab & manipulate
• Ability to climb steps
• Ability to climb a ladder

EEO Policy Statement

Habitat for Humanity St. Tammany West provides equal employment opportunity to all individuals regardless of race, color, ancestry, religion, national origin, gender, age, sex, sexual orientation, marital status, physical or mental disability, (including pregnancy, childbirth, or related medical conditions), gender identity or gender expression, results of genetic testing, service in the military or veteran status, or any other status protected under applicable federal, state or local law.

Posted 09.09.26