Wanderlust Concierge

Pyramid Burlington Management; Bellevue (WA); Sur place; USD 30 000 - 47 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical, dental, and vision insurance

401K matching

Life Insurance

Résumé du poste

InterContinental Seattle Bellevue, part of Pyramid Global Hospitality, is seeking a motivated Concierge to deliver iconic guest experiences. You will be the primary source of knowledge about the hotel, its amenities, and the local area, helping guests plan their stay.

The role features a mid-shift schedule (10:00 AM - 6:30 PM), four weekdays and one weekend day, with opportunities to build relationships with local restaurants and attractions, and to WOW guests through proactive service.

Responsabilités

• Concierge role responsible for guiding guests and serving as the knowledge source about hotel amenities and local area.
• Assist with planning guests' stays and creating memorable experiences.
• Your role includes engaging with guests and solving issues to deliver the WOW experience.
• Establish relationships with local restaurants, shops and attractions and promote hotel offerings.
• Provide exceptional customer service and recovery when things aren’t perfect.

Description du poste

InterContinental Seattle Bellevue, part of Pyramid Global Hospitality, is seeking a motivated Concierge to deliver iconic guest experiences. You will be the primary source of knowledge about the hotel, its amenities, and the local area, helping guests plan their stay.

The role features a mid-shift schedule (10:00 AM - 6:30 PM), four weekdays and one weekend day, with opportunities to build relationships with local restaurants and attractions, and to WOW guests through proactive service.