Wait Person/Server Don Juan's Cocina

Chamonix Casino Hotel; Cripple Creek (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401k retirement plan

Paid time off

Job summary

Chamonix Casino & Hotel in Cripple Creek, CO is seeking an enthusiastic server to take orders, serve food and drinks, and ensure guest satisfaction. You will engage with guests, maintain cleanliness, and support team members in a fast-paced resort setting.

Qualified candidates have at least one year of hospitality or serving experience, thrive under pressure, and demonstrate strong customer service. The position is full-time, on-site with competitive hourly pay and included benefits.

Qualifications

• Demonstrated hands-on hospitality, hosting, or serving experience.
• Ability to perform under deadlines or pressure.
• Strong problem-solving, organization, and prioritization skills.
• One year of related experience.

Responsibilities

• Takes customer orders accurately and serves food and beverages promptly.
• Regularly checks up on customers and offers refills.
• Delivers excellent customer service and makes guests feel welcome.
• Answers questions about menu options or general information.
• Maintains a clean work environment and clears/sanitizes tables.
• Maintains punctuality and reliable attendance.
• Fosters good relationships with guests and employees.
• Wears uniform properly and complies with licensing if applicable.
• Follows security protocols to ensure a safe work environment.

Skills

Hospitality

Customer service

Teamwork

Education

One year experience

Job description

Chamonix Casino & Hotel | CCH Cripple Creek, CO 80813, USA

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Takes customer orders accurately and serves food and beverages promptly.
• Regularly checks up on customers to ensure they are satisfied. If needed, offers refills and retrieves condiments.
• Delivers excellent customer service. Makes guests feel welcome and wanting to return.
• Answers questions that guests may have regarding menu options or general information about Don Juan's
• Maintains a clean work environment. Performs general cleaning duties, including clearing and sanitizing tables.
• Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
• Fosters good working relationships with guests and employees.
• Wears and maintains all uniforms properly, including nametag. Must wear a gaming license if in possession of one.
• Follows established security protocols to ensure that the restaurant work environment is safe.
• Maintains alertness for the performance of all responsibilities and a general awareness of restaurant operations at all times. Keeps the supervisor informed of any concerns.

QUALIFICATION REQUIREMENTS

Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a gaming environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience in problem-solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE

One (1) or more years of recent and related experience.

OTHER SKILLS/ABILITIES

Excellent customer service skills. Ability to thrive in a fast-paced environment.

PHYSICAL DEMANDS

Essential duties involve performing physical exertion including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties require lifting trays containing food and lifting up to 30 pounds to stack, store or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible workweek with additional hours routinely required.

COMPENSATION AND BENEFITS

$14.00+ an hour based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.

Qualifications

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Experience

Required

One (1) or more years of recent and related experience.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.