Wait Person/Server Don Juan's Cocina

Cripple Creek CO; Colorado; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Tuition reimbursement

Gym membership

Transportation from CO Springs/Woodlnd

Job summary

Chamonix Casino & Hotel is seeking a hospitality-focused team member to greet guests, take orders, and serve food and beverages in a fast-paced casino environment. You will be responsible for delivering excellent customer service, maintaining a clean dining area, and ensuring guests enjoy a positive experience.

The role emphasizes reliability, teamwork, and the ability to work flexible hours, including evenings and weekends as required. Prior gaming or hospitality experience is preferred.

Qualifications

• Hands-on hospitality, hosting, or serving experience.

Responsibilities

• Takes customer orders accurately and serves food and beverages promptly.
• Regularly checks up on customers to ensure satisfaction and offers refills.
• Delivers excellent customer service and makes guests feel welcome.
• Maintains a clean work environment and performs general cleaning duties.
• Maintains a flexible workweek with additional hours as needed.

Skills

Hospitality experience

Job description

Chamonix Casino & Hotel | CCH Cripple Creek, CO 80813, USA

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Takes customer orders accurately and serves food and beverages promptly.
• Regularly checks up on customers to ensure they are satisfied. If needed, offers refills and retrieves condiments.
• Delivers excellent customer service. Makes guests feel welcome and wanting to return.
• Answers questions that guests may have regarding menu options or general information about Don Juan's
• Maintains a clean work environment. Performs general cleaning duties, including clearing and sanitizing tables.
• Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
• Fosters good working relationships with guests and employees.
• Wears and maintains all uniforms properly, including nametag. Must wear a gaming license if in possession of one.
• Follows established security protocols to ensure that the restaurant work environment is safe.
• Maintains alertness for the performance of all responsibilities and a general awareness of restaurant operations at all times. Keeps the supervisor informed of any concerns.

QUALIFICATION REQUIREMENTS

Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a gaming environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience in problem-solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE

One (1) or more years of recent and related experience.

OTHER SKILLS/ABILITIES

Excellent customer service skills. Ability to thrive in a fast-paced environment.

PHYSICAL DEMANDS

Essential duties involve performing physical exertion including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties require lifting trays containing food and lifting up to 30 pounds to stack, store or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible workweek with additional hours routinely required.

COMPENSATION AND BENEFITS

$14.00+ an hour based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.

Qualifications

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Experience

Required

One (1) or more years of recent and related experience.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.