Banquet Server - On Call

Chamonix Casino Hotel; Cripple Creek (CO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

FSA

401k

Job summary

Chamonix Casino & Hotel in Cripple Creek, CO is seeking staff to serve food and beverages for banquets. You will take guest orders, deliver timely service, and ensure guest satisfaction while maintaining cleanliness.

The role requires the ability to work under deadlines and handle multiple tasks in a bustling service environment. Applicants should have hands-on hospitality or serving experience, preferably in banquet or fine dining, and be able to stay calm under pressure while delivering

Qualifications

• Hands-on hospitality or serving experience, preferably in banquet or fine dining.
• Ability to perform under deadlines or pressure.
• Demonstrated problem-solving, organizing, and prioritizing work.

Responsibilities

• Serve food and beverages for banquets.
• Take guest orders accurately and serve promptly.
• Check on guests and offer refills as needed.
• Maintain clean work areas and perform sidework (stocking, folding, etc.).
• Answer questions about menu options or resort information.

Skills

Hospitality experience

Customer service

Works under pressure

Job description

Chamonix Casino & Hotel | CCH
Cripple Creek, CO 80813, USA

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Responsibilities include serving food and beverages for various banquets.
• Fosters good working relationships with guests and employees.
• Wears and maintains all uniforms properly, including nametags. Must wear a gaming license if in possession of one.
• If needed, takes guest orders accurately and serves food and beverages in a timely manner.
• Regularly checks up on guests to ensure they are satisfied, offering refills if needed.
• Maintains a clean work environment. Performs general cleaning duties, including clearing and sanitizing tables.
• Performs sidework, including stocking condiments, rolling silverware, and folding napkins.
• Answers questions that guests may have regarding menu options or general information about the resort.

QUALIFICATION REQUIREMENTS: Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a banquet or fine dining environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem-solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE: One (1) or more years of recent and related experience in the hospitality and restaurant industries.

OTHER SKILLS/ABILITIES: Excellent customer service skills. Basic mathematical skills, including the ability to add and subtract. Ability to remain calm under pressure.

PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties require lifting trays containing food and lifting up to 30 pounds to stack, store, or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible workweek with additional hours routinely required.

COMPENSATION AND BENEFITS:

$15.16 an hour plus tips from a shared tip pool

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.

Qualifications

Behaviors

Required

Dedicated

Devoted to a task or purpose with loyalty or integrity

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Experience

Required

Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a banquet or fine dining environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.