Banquet Server - On Call

Cripple Creek CO; Colorado; On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with match

Paid time off

Transportation assistance

Gym membership

Tuition reimbursement

Job summary

Chamonix Casino & Hotel | CCH in Cripple Creek, CO is seeking a banquet server to deliver food and beverages for events and banquets. You will greet guests, take orders, and ensure timely service while maintaining a clean, hospitable environment.

The role requires hospitality experience, the ability to work under pressure, and physical stamina for long shifts. Full-time benefits include medical, dental, vision, life, disability, a 401k match, paid time off, and transportation assistance from

Qualifications

• Hospitality or banquet serving experience required.
• Ability to work under pressure and meet deadlines.
• Excellent customer service and problem-solving skills.

Responsibilities

• Serve food and beverages for banquets and events.
• Greet guests and address questions about the menu or the resort.
• Maintain uniforms and a presentable appearance, including nametags.
• Assist with sidework and cleaning duties as needed.
• Ensure timely service and monitor guest satisfaction.

Skills

Hospitality experience

Customer service

Team player

Education

High school diploma or equivalent

Job description

Chamonix Casino & Hotel | CCH
Cripple Creek, CO 80813, USA

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Responsibilities include serving food and beverages for various banquets.
• Fosters good working relationships with guests and employees.
• Wears and maintains all uniforms properly, including nametags. Must wear a gaming license if in possession of one.
• If needed, takes guest orders accurately and serves food and beverages in a timely manner.
• Regularly checks up on guests to ensure they are satisfied, offering refills if needed.
• Maintains a clean work environment. Performs general cleaning duties, including clearing and sanitizing tables.
• Performs sidework, including stocking condiments, rolling silverware, and folding napkins.
• Answers questions that guests may have regarding menu options or general information about the resort.

QUALIFICATION REQUIREMENTS: Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a banquet or fine dining environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem-solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE: One (1) or more years of recent and related experience in the hospitality and restaurant industries.

OTHER SKILLS/ABILITIES: Excellent customer service skills. Basic mathematical skills, including the ability to add and subtract. Ability to remain calm under pressure.

PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties require lifting trays containing food and lifting up to 30 pounds to stack, store, or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible workweek with additional hours routinely required.

COMPENSATION AND BENEFITS:

$15.16 an hour plus tips from a shared tip pool

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.

Qualifications

Behaviors

Required

Dedicated

Devoted to a task or purpose with loyalty or integrity

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Experience

Required

Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a banquet or fine dining environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.