Waffle house unit manager

Waffle House, Inc.; Auburn (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Waffle House, Auburn, AL is seeking a Unit Manager to lead daily restaurant operations on-site in a full-time role. You will supervise Associates, manage shift schedules, and ensure friendly, efficient service while upholding brand standards.

You will monitor food quality, cleanliness, safety, inventory, and cash handling, while coaching team members and supporting growth opportunities within the company.

Qualifications

• Experience in restaurant or retail management, including supervising teams and managing shifts.
• Ability to deliver strong customer service and handle guest concerns in a professional, solutions‑focused manner.
• Skills in basic business operations such as cash handling, inventory management, and understanding key performance metrics.
• Competence in training, coaching, and developing Associates to support a high-performance, inclusive team culture.
• Strong communication, time management, and problem-solving skills, with the ability to prioritize in a busy environment.
• Willingness to work a flexible schedule, including nights, weekends, and holidays, in a 24/24 operation.
• High school diploma or equivalent; additional education in hospitality, business, or management is beneficial.
• Previous experience in the food service industry or quick-service restaurants is preferred but not required.

Responsibilities

• Lead daily restaurant operations in a fast-paced environment.
• Supervise Associates and manage shift schedules to ensure smooth service.
• Ensure guests receive friendly, efficient service at all times.
• Monitor food quality, cleanliness, and safety standards.
• Manage inventory, ordering, and basic financial reporting.
• Provide training and coaching to team members.
• Address customer feedback and support brand initiatives.

Skills

Customer service

Team supervision

Shift scheduling

Cash handling

Inventory management

Training & coaching

Conflict resolution

Communication

Time management

Education

High school diploma

Hospitality or management education

Job description

Company Description

Waffle House has been serving Good Food Fast® since 1955, growing from a single restaurant in Avondale Estates, GA, into a national brand with more than 2,000 locations in 25 states. The company provides lasting career paths to over 45,000 Associates through a strong culture of promoting from within. Waffle House is known for its dedicated Customer base and its mission to serve great food while caring for people on both sides of the counter. The restaurants operate 24/7, offering flexible work schedules and opportunities to grow in Restaurant Operations and Corporate Support. Team members are encouraged to contribute to a mission that has been sustained for decades in the hospitality industry.

Role Description

The Unit Manager at Waffle House in Auburn, AL is responsible for leading daily restaurant operations in a full-time, on-site capacity. This role includes supervising Associates, managing shift schedules, and ensuring that guests receive friendly, efficient service at all times. The Unit Manager oversees food quality, cleanliness, and safety standards, monitors inventory and ordering, and manages cash handling and basic financial reporting. Additional responsibilities include training and coaching team members, addressing customer feedback, and supporting company initiatives to drive sales and maintain brand standards. The role requires hands‑on leadership in a fast-paced environment, including early morning, late night, weekend, and holiday shifts as needed.

Qualifications

• Experience in restaurant or retail management, including supervising teams and managing shifts.
• Ability to deliver strong customer service and handle guest concerns in a professional, solutions‑focused manner.
• Skills in basic business operations such as cash handling, inventory management, and understanding key performance metrics.
• Competence in training, coaching, and developing Associates to support a high-performance, inclusive team culture.
• Strong communication, time management, and problem‑solving skills, with the ability to prioritize in a busy environment.
• Willingness to work a flexible schedule, including nights, weekends, and holidays, in a 24/24 operation.
• High school diploma or equivalent; additional education in hospitality, business, or management is beneficial.
• Previous experience in the food service industry or quick‑service restaurants is preferred but not required.