WAF & Edge Platform Lead — Ingress, CDN & Security

EY; Akron (OH); Hybrid; USD 145,000 - 266,000; Full time

Benefits offered by this job

Total Rewards package

Hybrid work model

Flexible vacation policy

Medical & dental coverage

Job summary

EY is seeking an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

The role is accountable for service performance, resilience, team effectiveness, customer engagement, risk management, and lifecycle governance across WAF, ingress, and related platforms.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent experience preferred.
• 8+ years of experience in WAF, application delivery, load balancing, cloud networking, edge security, infrastructure operations, or related technical disciplines.
• 3+ years of experience leading technical teams, service delivery, operations, or platform management.
• Experience managing business-critical production services using formal incident, change, problem, and lifecycle management practices.

Responsibilities

• Own end-to-end operational delivery for WAF and Internet Ingress & Edge services.
• Establish service priorities, operating rhythms, ownership boundaries, escalation paths, and performance expectations.
• Maintain alignment between WAF protection, application delivery, ingress, DNS, certificates, load balancing, and edge security operations.
• Represent the service tower in customer reviews, governance forums, architecture discussions, and operational planning activities.
• Lead service reviews, problem management, root cause follow-through, and corrective action governance.

Skills

WAF & edge platforms

Leadership

Incident response

Cloud networking

SLA/KPI management

Education

Bachelor's degree in IT/CS/Engineering or equivalent

Tools

Terraform

Git

Automation tools

AWS WAF

Azure Front Door

Job description

EY is seeking an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

The role is accountable for service performance, resilience, team effectiveness, customer engagement, risk management, and lifecycle governance across WAF, ingress, and related platforms.