VW Service Manager

Mills Automotive Group; Newnan (GA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health and dental insurance

401(k) retirement plan

Paid time off

Opportunities for growth

Job summary

Mills Automotive Group in Newnan, GA is seeking an experienced Service Manager to lead the Volkswagen service department. The ideal candidate will ensure exceptional customer service, efficient operations, and high-quality workmanship while managing team dynamics and maintaining service standards.

This role demands a proactive leader adept at driving growth and ensuring compliance with manufacturer standards. The position offers a competitive salary, comprehensive health and dental plans, and opportunities for professional development.

Qualifications

• Proven experience as a Service Manager in automotive dealership.
• Strong leadership and organizational skills.
• Ability to analyze data and make strategic decisions.

Responsibilities

• Oversee daily service department operations for efficiency.
• Manage service team members, providing coaching and evaluations.
• Maintain customer satisfaction through superior service delivery.
• Coordinate with parts and sales departments for seamless experiences.
• Monitor service metrics and implement productivity improvements.

Skills

Leadership

Communication

Organizational skills

Data analysis

Education

High school diploma or equivalent

Additional technical or management training

Job description

We are seeking an experienced and dedicated Service Manager to join our team at Mills Auto Group in Newnan, GA. The ideal candidate will lead our Volkswagen service department, ensuring exceptional customer service, efficient operations, and high-quality workmanship. This role demands a proactive leader who can manage team dynamics, maintain service standards, and drive growth within the service department.

Responsibilities

• Oversee daily service department operations to ensure efficiency and effectiveness.
• Manage and develop service team members, providing coaching and performance evaluations.
• Maintain high levels of customer satisfaction through superior service delivery.
• Coordinate with parts and sales departments to ensure seamless customer experiences.
• Monitor service metrics and implement improvements to increase productivity and profitability.
• Ensure compliance with manufacturer standards and dealership policies.

Requirements

• Proven experience as a Service Manager, preferably within a Volkswagen or automotive dealership environment.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make strategic decisions.
• Knowledge of automotive service procedures, standards, and safety regulations.
• High school diploma or equivalent; additional technical or management training is a plus.

Benefits

• Competitive salary ranging from $100,000.00 to $120,000.00 per year, paid semi-monthly.
• Comprehensive health and dental insurance plans.
• 401(k) retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional growth and development.

About the Company

Mills Auto Group is a well-established automotive dealership committed to delivering exceptional service and quality vehicles to our customers. Located in Newnan, GA, we pride ourselves on our customer-first approach and our passionate, knowledgeable team. Join Mills Auto Group and be part of a company that values integrity, excellence, and teamwork.