VTC & VoIP Engineer — Conference Room Tech Pro

BRS; San Antonio (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Health benefits

Paid time off

Life insurance

Job summary

Eagle Integrated Services, LLC (EIS) is seeking a Journeyman Telecommunications Engineering Specialist to join our team. This role focuses on VTC, VoIP, and conference room technology to ensure reliable, secure operations.

You will install, configure, test, and maintain VTC and VoIP systems, provide Tier 2 support, and help manage assets in a DoD-compliant environment. A SECRET clearance and Security+ CE are required.

Qualifications

• 3–5 years of hands-on experience supporting telecommunications systems.
• At least 2 years focused on VTC and VoIP technologies.
• Current CompTIA Security+ CE certification meeting DoD 8140 IAT Level II.
• SECRET security clearance with the ability to maintain the clearance.
• Proficiency with enterprise VTC hardware from major vendors (Cisco/Poly).
• Solid understanding of SIP and H.323 protocols; basic TCP/IP networking.

Responsibilities

• VTC and Conference Room Support: install, configure, test, and support VTC hardware and integrated AV equipment.
• VoIP and Telephony Support: install VoIP phones and assist users with soft clients.
• System Maintenance and Administration: apply updates, monitor health, manage assets.
• Troubleshooting and User Support: act as Tier 2 escalation for VTC/VoIP issues, train users.

Skills

VTC & VoIP

Cisco & Poly hardware

Security+ CE

DoD 8140 IAT

Secret clearance

Network troubleshooting

Customer service

Job description

Eagle Integrated Services, LLC (EIS) is seeking a Journeyman Telecommunications Engineering Specialist to join our team. This role focuses on VTC, VoIP, and conference room technology to ensure reliable, secure operations.

You will install, configure, test, and maintain VTC and VoIP systems, provide Tier 2 support, and help manage assets in a DoD-compliant environment. A SECRET clearance and Security+ CE are required.