VTC Facilitator/Operator

Geospatial And Cloud Analytics Inc; Newport News (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off including 10 federal holidays and 15 additional days

Bereavement Leave

Parental Leave

PTO Cash out

Company Paid STD and LTD

Life and AD&D Insurance

Medical, Prescription, Dental, and Vision Coverage

401k Savings and company match

Employee referral program

Employee referral program

Job summary

A small veteran-owned company is seeking a VTC Facilitator/Operator to support VTC/IPTV/AV conferences for the US Army. Responsibilities include operating AV equipment, conducting checks, and creating schedules for events. Applicants should have a Secret clearance, IAT Level I Certification, and proficiency in Microsoft products. This role offers a competitive benefits package, including paid time off and medical coverage.

Qualifications

• Clearance: Secret.
• IAT Level I Certification (CompTIA Network+, CompTIA A+, or higher).

Responsibilities

• Start and power off all VTC/IPTV/AV equipment for sessions.
• Conduct audio-visual checks prior to each conference.
• Serve as primary VTC/IPTV/AV equipment operator for VTC conferences.

Skills

Proficiency in Microsoft products (MS Teams, MS Outlook, etc.)

AV experience

Helpdesk experience

Education

High School Diploma or greater

Tools

Microsoft Teams

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Power Point

Microsoft SharePoint

Microsoft Visio

Job description

GCA is seeking a VTC Facilitator/Operator for our contract supporting the US Army T2COM (previously TRADOC) VTC/AV Support Services. The VTC Facilitator/Operator will facilitate and operate VTC/IPTV/AV conferences.

Duties to include:

• The personnel shall start and power off all VTC/IPTV/AV equipment for sessions, conduct audio-visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues.
• The personnel shall create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposes.
• Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance schedule.

Requirements

• Clearance: Secret
• IAT Level I Certification (CompTIA Network+, CompTIA A+, or higher)
• Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio

Desired Skills

• One year of AV experience.
• One year of helpdesk experience
• High School Diploma or greater

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.

• Competitive Compensation
• Paid Time off includes 10 federal holidays and 15 additional days.
• Bereavement Leave
• Parental Leave
• PTO Cash out
• Company Paid STD and LTD
• Life and AD&D Insurance
• Medical, Prescription, Dental, and Vision Coverage
• 401k Savings and company match
• Employee referral program