VTC / AV Operator

SNAP Inc; Newport News (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

SNAP Inc, based in Virginia, is hiring a VTC / AV Operator responsible for managing audio visual equipment during conferences. This role requires excellent communication skills and a strong ability to respond to technical issues.

The ideal candidate should possess a High School Diploma and two years of relevant experience. The position supports various essential IT services for government agencies, ensuring all AV needs are met effectively.

Qualifications

• Responsible for operating AV/VTC equipment and conducting audio checks.
• Ability to respond to VTC/AV issues effectively.
• Work independently or collaboratively as needed.

Responsibilities

• Start and power off all VTC/AV equipment for sessions.
• Conduct audio visual checks prior to each conference.
• Coordinate scheduling and teleconferencing for sessions.

Skills

Effective communication

Interpersonal skills

Judgment and teamwork

Education

High School Diploma plus two years relevant experience

Job description

Established in 1998, SNAP, Inc. (SNAP) is an SBA-certified Small Disadvantaged Business (SDB) and certified Minority Business Enterprise (MBE) in Maryland and Virginia. SNAP employs more than 150+ professionals. SNAP has office locations throughout the United States including our headquarters in Chantilly, Virginia. Our other locations include Newport News, Virginia; Rockville, Maryland; and Oklahoma City, Oklahoma. SNAP is externally appraised at CMMI Level 3 for both Services and Development, holds ISO 9001, 20000, and 27001 certifications, and a Top Secret facility security clearance.

SNAP is a trusted partner to many Government agencies, holds several key government contract vehicles, and provides a variety of IT services including: Application development and System Integration, Enterprise Architecture, Cyber Security & Information Assurance, Operations and Maintenance, Help Desk, eLearning, and mission-critical training support services. SNAP’s ability to identify and define the needs of our customers, our record of accomplishment for meeting those needs, and our reputation for total customer satisfaction results in a continually growing top-tier customer list (www.snapinc.net/clients).

Job Description

The VTC / AV Operator is responsible for starting and powering off all VTC /AV equipment for sessions, conducting audio visual checks prior to each conference, serving as primary AV equipment operator for VTC conferences, and coordinating and implementing scheduling, recording and teleconferencing into sessions as required.

Must Haves

Technical Qualifications/Requirements

• Responsible for starting and powering off all VTC /AV equipment for sessions, conducting audio visual checks prior to each conference, serving as primary AV equipment operator for VTC conferences, and coordinating and implementing scheduling, recording and teleconferencing into sessions as required.
• Serve as initial responder to customer requests regarding VTC/AV problems or issues.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Strong interpersonal skills and good judgement, with the ability to work alone or as part of a team.

Education/Certifications

• High School Diploma PLUS two (2) years of relevant experience or an equivalent combination of education, experience and certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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