VTC / AV Technician

MCSG Technologies; Colorado Springs (CO); On-site; USD 92,000 - 98,000; Full time

Job summary

MCSG Technologies is seeking a VTC/AV Technician to provide top-notch support to the United States Space Force, installing and testing VTC/AV systems to meet USSF standards.

You will work with engineers to ensure reliable AV environments, perform routine maintenance, and train users on equipment during events and day-to-day operations. A Top Secret clearance is required.

Qualifications

• Operational knowledge of AV field tools and procedures.
• Understanding of AV cable types and connectors.
• Experience with testing, analyses, and corrective actions on AV systems.
• Strong organizational skills for day-to-day responsibilities.
• Ability to train others in AV equipment usage.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.

Responsibilities

• Integrate AV/VTC systems into daily operations.
• Provide guidance on video conferencing and hardware installations.
• Plan, test, and troubleshoot AV equipment.
• Train users on AV equipment.
• Collaborate with engineers to ensure user-friendly AV environments.
• Operate projection and audio systems for events.

Skills

AV fundamentals

Video conferencing

Equipment setup

Troubleshooting

Customer service

MS Office

Teamwork

Communication

Education

Associate's degree

CTS

CTS-D

CTS-I

Tools

Crestron

AMX

DSP audio

Job description

VTC / AV Technician

PAY: $92,000 - $98,000

JOB SUMMARY: The VTC/AV Technician will provide top of the line technical support to clients at United States Space Force. In addition, this position will be engaged in the day-to-day operations of changing out outdated VTC/AV equipment and bringing the system to USSF standards.

PRIMARY DUTIES

• Responsible for the integration of Core Competencies into daily functions, including: commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affiantive Action, reliability/dependability, flexibility and ownership/accountability of actions taken.
• Provides advanced functional guidance and capabilities in the completion of a wide range of audiovisual tasks, including video conferencing, hardware installations, system testing and end-user training.
• Works with engineers and managers to ensure a user-friendly operating environment for controlling audiovisual equipment.
• Performs routine maintenance, and troubleshoots malfunctions of AV equipment.
• Works with users to plan and develop media programs; maintains storage, security and inventory of AV equipment.
• Responsible for the start-up, setup, operation, diagnosis, repair and shutdown of equipment. Connects equipment, conducts pretests, maintains connection(s), and trains users.
• Gives and receives feedback from clients, staff and supervisors.
• Operates audiovisual or sound-reproducing equipment to provide or complement educational and public services.
• Operates motion picture projection equipment to show films in auditorium or lecture hall.
• Efficiently operates film / slide / video / and audio tape to project or produce still or moving pictures, background music, oral commentary or sound effects. Endeavors to effectively illustrate, clarify and enhance impact of presentation.
• Operates equipment according to notations in script or instructions of speaker to ensure accurate coordination with the material being presented.
• Maintains equipment to ensure it is in good working condition. Makes minor adjustments and repairs to equipment, and notifies maintenance personnel when correction of major malfunction is required.
• Positions, installs and connects equipment, such as microphones, amplifiers and lights.
• Breaks down, removes and secures equipment when not in use.
• Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
• Plans daily activities within the guidelines of company policy, job description and supervisors instruction in such a way as to maximize personal output.
• Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.
• Other duties as assigned

REQUIREMENTS

• Operational knowledge and skill in the standard tools, concepts, practices and procedures of the AV field.
• Operational knowledge and understanding of all wire / connector types on all AV related cable.
• Working knowledge and thorough understanding of testing, analyses and corrective action on systems, networks, hardware and software in a professional audio / video environment.
• Solid organizational relevant to carrying out day-to-day responsibilities.
• Skilled in planning and setting up room requirements for events and meetings.
• Proficient in verbal, written and listening skills.
• Exceptional customer service skills.
• Excellent computer skills.
• Detail-oriented with ability to effectively multi-task.
• Ability to train others in the proper use of audiovisual equipment
• Ability to learn and apply new knowledge in a fast-paced environment.
• Ability to effectively work both independently and in a team environment.

RELEVANT EXPERIENCE

• 5 years advanced experience installing VTC/AV systems.
• 5 years experience uploading program files for Crestron and AMX control systems.
• 5 years experience creating DSP audio files and uploading audio files for VTC/AV system.
• 5 years of troubleshooting and repairing VTC/AV systems.
• 5 years experience using Microsoft office and other AV software programs.

EDUCATION/CERTIFICATION

Associate's degree. Prefer the following certifications: CTS, CTS-D, CTS-I.

SECURITY CLEARANCE

Top Secret.