VS Manager-South County VS

Victoria's Secret; St. Louis (MO); Vor Ort; USD 60.000 - 75.000; Vollzeit

Zusammenfassung

Victoria's Secret & Co in St. Louis is seeking a Store Manager who leads with values, delivering exceptional customer and associate experiences to grow brand top-line sales.

This role directs Brand Supervisors, coaches teams, and ensures visual merchandising, product storytelling, and selling behaviors reflect the brand’s guidance. You’ll partner with Store Manager/Assistant to drive performance in a high-volume environment.

Qualifikationen

• Proven leadership experience in a multi-associate retail environment.
• Ability to coach and develop team members to meet brand standards.
• Strong understanding of visual merchandising and customer engagement.

Aufgaben

• Lead customer and brand experience to drive store sales and KPIs.
• Direct Brand Supervisors and store teams; participate in hiring decisions.
• Maintain visual standards, product storytelling, and selling behaviors.
• Monitor category performance; utilize reports to inform actions.
• Oversee labor planning, scheduling, and daily store operations.

Kenntnisse

Leadership

Coaching

Visual Merchandising

Customer Experience

People Management

Brand Standards

Jobbeschreibung

Description

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

The Victoria’s Secret Manager drives the overall customer and brand experience within the Victoria’s Secret Business. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Victoria’s Secret Manager owns:

• Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing