VS Manager-South County VS

Victoria's Secret; Missouri; Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Victoria’s Secret & Co in Missouri is seeking a Manager to lead store operations, deliver exceptional customer experiences, and drive top-line sales. This role guides Brand Supervisors in higher-volume stores, prioritizes tasks, and partners with the Store Manager.

You will model company values, coach associates, manage labor, maintain visual standards, and support product launches and shipments in a fast-paced environment.

Qualifikationen

• Leadership experience in retail environment
• Customer service excellence
• Talent development and coaching ability
• Store operations and merchandising knowledge
• Interviewing and hiring experience
• Performance management and feedback experience

Aufgaben

• Lead customer and brand experience to grow sales and ensure high standards.
• Provide direction to Brand Supervisors in high-volume stores.
• Drive visual execution and product storytelling per brand guidelines.
• Utilize reports and tools to monitor category performance.
• Manage store operations, including floorset and shipment processes.
• Partner with Store Manager to lead and develop sales team.

Jobbeschreibung

Description

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

The Victoria’s Secret Manager drives the overall customer and brand experience within the Victoria’s Secret Business. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Victoria’s Secret Manager owns:

• Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing