VR Lab Systems Engineer (Hybrid)

UNICON International Inc.; Raymond (OH); Hybrid; USD 99,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Travel 5%

Job summary

UNICON International Inc. is seeking a VR Systems Support Specialist in Raymond, Ohio. The role operates in a hybrid model (4 days a week) with compensation between $99,000 and $112,000 annually. You will maintain VR lab operations, validate updates, deploy changes, and support VR events and end users.

You will work with VR teams and suppliers, document system status and procedures, and ensure smooth end-to-end support across production VR environments.

Qualifications

• 1+ years of experience supporting VR/AR/MR hardware in an enterprise environment.
• Experience with high-end VR headsets (Varjo XR-4, Apple Vision Pro, Vive Focus Vision, Meta Quest 3, or equivalent).
• Experience with VR tracking systems (SteamVR Lighthouse, ART optical tracking, or similar).
• Knowledge of VR accessories configuration (tracking pucks, haptic gloves, motion controllers).
• Software platforms: Autodesk VRED, IC.IDO, Nvidia CloudXR, AV System Integration, Microsoft Teams Room, Python scripting; experience in automotive, aerospace, or manufacturing design visualization environments.

Responsibilities

• Perform routine maintenance checks on VR workstations, HMDs, tracking, and AV systems in VR arenas.
• Test software and firmware updates before deploying to production VR systems.
• Troubleshoot issues, identify root causes, escalate as needed with internal teams, suppliers, and vendors.
• Support users and VR events by gathering issue details and preparing systems for reviews and engineering sessions.
• Maintain documentation for maintenance, system status, procedures, troubleshooting, configurations, and meetings.

Skills

VR/AR/MR hardware support

Customer support

Technical documentation

Tools

Autodesk VRED

IC.IDO

Nvidia CloudXR

Python scripting

Teams Room

Job description

UNICON International Inc. is seeking a VR Systems Support Specialist in Raymond, Ohio. The role operates in a hybrid model (4 days a week) with compensation between $99,000 and $112,000 annually. You will maintain VR lab operations, validate updates, deploy changes, and support VR events and end users.

You will work with VR teams and suppliers, document system status and procedures, and ensure smooth end-to-end support across production VR environments.