VP, Workplace Video & Collaboration Product Leader

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 133,000 - 215,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City, NJ, and New York, NY, seeks a Vice President Product Manager for Audio Visual, Collaboration & Technical within Workplace Technology.

You will lead end-to-end product lifecycle for enterprise video endpoints, broadcast, event and AVoIP capabilities, shaping strategy and roadmap. You will coordinate engineering, operations, security, deployment and vendor partners to deliver secure, reliable products, manage Day 1 and future-state capabilities, and own backlog

Qualifications

• 5+ years of experience or equivalent expertise in technology product management or a relevant technology domain.
• Advanced knowledge of the product development lifecycle, including discovery, strategy, roadmap development, requirements definition, delivery and value management.
• Experience delivering workplace collaboration, enterprise video, conferencing, broadcast, event production, AVoIP, endpoint management or adjacent platform capabilities.
• Proven ability to own product roadmaps, backlogs, acceptance criteria, success measures and executive reporting.
• Experience leading complex, cross-functional programs involving engineering, operations, security, deployment, sourcing and vendor teams.
• Strong written and verbal communication skills with the ability to simplify complex technical topics for senior stakeholders.
• Product Owner or Scrum certification, or equivalent practical experience delivering products in a highly matrixed, complex organization.

Responsibilities

• Develops and communicates the product vision, strategy, roadmap and measurable outcomes for workplace video endpoints, broadcast, event and AVoIP capabilities.
• Translates customer, business, engineering and operational needs into epics, features, user stories, acceptance criteria and a prioritized product backlog.
• Leads cross-functional delivery across engineering, operations, security, deployment, sourcing and vendor workstreams, establishing clear ownership, milestones and dependencies.
• Owns product requirements for Cisco RoomOS endpoints operating with Zoom and managed through Control Hub, including configuration, firmware and integration standards.
• Defines Day 1, Day 2 and future-state capabilities while managing feature gaps, dependencies, risks and product trade-offs.
• Drives the roadmap for MOSAIC integration, APIs, provisioning automation, telemetry, monitoring and zero-touch capabilities.
• Owns the strategy, backlog and lifecycle for broadcast, live event and AVoIP platforms supporting studios, executive rooms, event spaces and control environments.
• Establishes product governance, certification, testing and production-readiness requirements for endpoints and specialized broadcast technologies.
• Ensures operational readiness through complete support models, escalation paths, runbooks, training, service transitions and lifecycle practices.
• Maintains product accountability for asset data quality, security remediation, control validation, audit evidence and risk decisions.
• Manages product measures, executive reporting, vendor performance, investment needs and stakeholder communications across adoption, reliability, service health, cost, risk and delivery.

Skills

Product management

Product lifecycle

Cross-functional leadership

Agile / Scrum

Roadmap ownership

Tools

Jira

Confluence

Job description

JPMorgan Chase & Co. in Jersey City, NJ, and New York, NY, seeks a Vice President Product Manager for Audio Visual, Collaboration & Technical within Workplace Technology.

You will lead end-to-end product lifecycle for enterprise video endpoints, broadcast, event and AVoIP capabilities, shaping strategy and roadmap. You will coordinate engineering, operations, security, deployment and vendor partners to deliver secure, reliable products, manage Day 1 and future-state capabilities, and own backlog