VP, Workplace Video & Collaboration Platforms

JPMorganChase; Jersey City (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorganChase is seeking a Product Manager in the Workplace Technology team to own the end-to-end lifecycle of enterprise video endpoints, broadcast and AVoIP capabilities. You will define the product strategy, roadmap and backlog, translating customer and business needs into scalable solutions.

You will lead modernization of endpoints, including Cisco RoomOS devices managed through Control Hub, ensuring alignment with Zoom experiences.

Qualifications

• 5+ years of experience in technology product management.
• Experience delivering workplace collaboration, enterprise video, conferencing and AVoIP.
• Strong knowledge of Agile delivery and Jira/Confluence.

Responsibilities

• Defines product vision, strategy, roadmap and measurable outcomes for workplace video endpoints, broadcast, event and AVoIP capabilities.
• Translates customer, business, engineering and operational needs into epics, features, user stories, acceptance criteria and a prioritized product backlog.
• Leads cross-functional delivery across engineering, operations, security, deployment, sourcing and vendor workstreams, establishing clear ownership and milestones.
• Owns product requirements for Cisco RoomOS endpoints operating with Zoom and managed through Control Hub.
• Defines Day 1, Day 2 and future-state capabilities while managing feature gaps and risks.
• Drives the roadmap for MOSAIC integration, APIs, provisioning automation, telemetry and zero-touch capabilities.
• Owns the strategy, backlog and lifecycle for broadcast, live event and AVoIP platforms supporting studios and event spaces.
• Establishes product governance, testing and production-readiness requirements for endpoints and specialized broadcast technologies.
• Ensures operational readiness through runbooks, training and lifecycle practices.
• Maintains product accountability for asset data quality, security remediation and risk decisions.
• Manages product measures, executive reporting and stakeholder communications across adoption, reliability, and cost.

Skills

Product management

Agile delivery

Cross-functional leadership

Stakeholder communication

Jira & Confluence

Tools

Cisco RoomOS

Control Hub

Zoom Rooms

Job description

JPMorganChase is seeking a Product Manager in the Workplace Technology team to own the end-to-end lifecycle of enterprise video endpoints, broadcast and AVoIP capabilities. You will define the product strategy, roadmap and backlog, translating customer and business needs into scalable solutions.

You will lead modernization of endpoints, including Cisco RoomOS devices managed through Control Hub, ensuring alignment with Zoom experiences.