Global Head of Multimedia & Digital Experience Engineering

Next Frontier Capital; Jersey City (NJ); On-site; USD 190,000 - 270,000; Full time

Job summary

JPMorgan Chase is seeking a Director of Infrastructure Engineering - Global Head of Multimedia, Audio Visual & Digital Experience Engineering within Corporate Technology’s Enterprise Communications Platforms. You will own global strategy and delivery for AV, IPTV, and digital signage across business lines, partnering with executive stakeholders and leading distributed teams.

Your role requires deep AV lifecycle expertise, vendor governance, and a proven track record delivering mission-critical,

Qualifications

• Formal training or certification on infrastructure engineering concepts.
• Experience building and operating inventory, asset lifecycle, and system-of-record integrations for large-scale endpoint estates.
• Experience delivering high-availability, mission-critical platforms supporting executive environments, broadcast events, or real-time communications.

Responsibilities

• Own global engineering strategy and delivery for Multimedia, Audio Visual, Broadcast, Digital Signage, and IPTV platforms across all lines of business, ensuring alignment to enterprise infrastructure standards.
• Lead end-to-end engineering of meeting rooms and collaboration environments, including Cisco/Zoom ecosystems and certified device integrations (Logi, Neat, etc.), ensuring consistent user experience globally.
• Define and deliver engineering solutions for event spaces and executive environments, including multipurpose rooms, boardrooms, and large-scale hybrid collaboration spaces.
• Oversee design and integration of broadcast and production environments, including control rooms, production workflows, and media signal transport supporting corporate and client-facing events.
• Own global Audio Visual Standards & Catalog, including room taxonomies, engineering patterns, certified hardware/software, and lifecycle standards to enable repeatable, scalable deployments.
• Lead engineering and lifecycle management of video walls and immersive display technologies, ensuring integration with enterprise video, signage, and broadcast systems.
• Drive infrastructure engineering for IPTV, digital signage, and background media platforms, including endpoint management, content distribution architecture, and global scalability.
• Establish and govern multimedia inventory and asset management practices, including integration with enterprise systems of record (e.g., Multimedia Inventory Tool), ensuring full lifecycle tracking and audit readiness.
• Define engineering standards for peripherals and endpoint ecosystems, including microphones, cameras, headsets, and collaboration devices, ensuring certification, compatibility, and lifecycle governance.
• Lead vendor strategy and ecosystem management across Audio Visual, broadcast, and digital experience platforms, including RFI/RFP processes, vendor selection, and strategic partnerships.
• Ensure operational excellence and resiliency across all multimedia platforms, including monitoring, incident management, global support models, and reliability for mission-critical environment.

Skills

Infrastructure engineering concepts

Inventory and asset lifecycle

Audio Visual and multimedia lifecycles

Incident management

Vendor strategy and partnerships

Global stakeholder communication

Job description

JPMorgan Chase is seeking a Director of Infrastructure Engineering - Global Head of Multimedia, Audio Visual & Digital Experience Engineering within Corporate Technology’s Enterprise Communications Platforms. You will own global strategy and delivery for AV, IPTV, and digital signage across business lines, partnering with executive stakeholders and leading distributed teams.

Your role requires deep AV lifecycle expertise, vendor governance, and a proven track record delivering mission-critical,