VP, Wireless Field Operations—Retail Leader

Acosta Group

Phoenix (AZ)

On-site

USD 142,000 - 185,000

Full time

4 days ago

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Job summary

Premium Retail Services, LLC, a part of Acosta Group, seeks a Divisional Vice President of Field Operations to lead its wireless retail business across four regional territories inside Walmart Supercenter locations. You will drive sales performance, strengthen Walmart partnerships, and build a high-performing team of Regional Directors and field leaders.

This executive role requires deep wireless industry expertise, 3PL experience, and a passion for coaching teams, delivering results, and

Qualifications

Extensive leadership experience in wireless, telecommunications, or retail operations.
Experience directing regional leaders across multiple states.
Strong understanding of wireless products, accessories and service sales.

Responsibilities

Lead and develop a team of Regional Directors across four geographic regions.
Partner with Operations, Compliance, Training, Recruiting, and Analytics support teams to drive consistent execution and scalable operations.
Improve sales quality, reduce charge backs, mitigate risks, and drive growth.
Build partnerships with Walmart store, market, and regional leadership.
Leverage data to identify gaps, improve retention, and drive program excellence.
Coach leaders and foster accountability, collaboration, and continuous improvement.