Divisional VP, Wireless Field Operations

Acosta Group; Dallas (TX); On-site; USD 142,000 - 185,000; Full time

Job summary

Premium Retail Services, LLC, a part of Acosta Group, seeks a Divisional Vice President of Field Operations to lead our wireless retail business across four regional territories inside Walmart Supercenter locations. This executive will drive sales performance, strengthen Walmart partnerships, and coach Regional Directors and field leaders to deliver results.

The role requires deep wireless industry expertise, 3PL experience, and a hands-on leadership style, with extensive travel (about 70%) to

Qualifications

• Extensive leadership experience in wireless, telecommunications, or retail operations.
• Experience guiding large multi-state markets via regional leaders.
• Strong knowledge of smartphones, accessories, and service sales.
• Proficient analytics and reporting for remote leadership.
• Proven success in leading large-scale operation and sales behavior changes.
• Excellent relationship-building and stakeholder management.
• Hands-on leader who spends time in stores supporting field teams.
• Experience partnering with Walmart or similar big-box retailers.

Responsibilities

• Lead and develop a team of Regional Directors across four geographic regions.
• Partner with Operations, Compliance, Training, Recruiting, and Analytics support teams to drive consistent execution, field performance, and scalable operations initiatives.
• Lead efforts to improve sales quality, reduce charge backs, mitigate financial and compliance risks, and drive sustainable business growth.
• Build strong partnerships with Walmart store, market-, and regional-level leadership.
• Leverage data and field insights to identify performance gaps, improve transactional retention, and drive meaningful program excellence.
• Coach leaders while fostering a culture of accountability, collaboration, and continuous improvement.

Skills

Wireless leadership

Regional leadership

Smartphone sales

Analytics reporting

Sales process changes

Stakeholder management

In-store coaching

Big-box partnerships

Job description

Premium Retail Services, LLC, a part of Acosta Group, seeks a Divisional Vice President of Field Operations to lead our wireless retail business across four regional territories inside Walmart Supercenter locations. This executive will drive sales performance, strengthen Walmart partnerships, and coach Regional Directors and field leaders to deliver results.

The role requires deep wireless industry expertise, 3PL experience, and a hands-on leadership style, with extensive travel (about 70%) to