VP, Village Services & Guest Experience

Alterra Mountain Company; Olympic Valley (CA); On-site; USD 148,000 - 208,000; Full time

Benefits offered by this job

Free skiing & riding privileges

Healthcare options

Discounts on gear and apparel

401(k) plan with company match

Free and discounted lift tickets

Discounts at Palisades & Alpine dining

Store discounts at partner brands

Employee Assistance Program

Job summary

Alterra Mountain Company's Palisades Tahoe Resort, LLC is seeking a Senior Leader to helm Lodging, Retail, Rental, and Commercial Services. This role reports to the Senior Leadership Team and focuses on strategic planning, project execution, and overall guest and employee experience.

Applicants should have at least five years of resort leadership experience, with hands-on hospitality, retail, rental, or F&B operations, and a proven business acumen.

Qualifications

• High School Diploma or GED.
• Minimum 5 years resort leadership experience.
• Hands-on experience in hospitality, retail, rental, or F&B operations.
• Proven business acumen and track record.

Responsibilities

• Lead Lodging, Retail, Rental, and Commercial Services as part of the Senior Leadership Team.
• Oversee strategic planning, project implementation, and operations budgets.
• Focus on guest experience and employee development and engagement.
• Collaborate with village leadership and HOA boards to align goals.

Skills

Leadership

Business acumen

Communication

Team management

Strategic planning

Education

High School Diploma or GED

Job description

Alterra Mountain Company's Palisades Tahoe Resort, LLC is seeking a Senior Leader to helm Lodging, Retail, Rental, and Commercial Services. This role reports to the Senior Leadership Team and focuses on strategic planning, project execution, and overall guest and employee experience.

Applicants should have at least five years of resort leadership experience, with hands-on hospitality, retail, rental, or F&B operations, and a proven business acumen.