VP, US Account Management & Revenue Growth

SupportFinity™; New York (NY); On-site; USD 220,000 - 240,000; Full time

Job summary

SupportFinity™ in New York is seeking a Vice President, Account Management to lead and transform the U.S. sales support and client services organization. The successful candidate will evolve account management into a scalable, high-performance engine that maximizes retention and revenue.

This role requires over 12 years of experience in account management and client services, focusing on building best-in-class internal processes while enhancing productivity and revenue growth.

Qualifications

• 12+ years of experience in account management, client services, or sales support leadership.
• Proven ability to scale sales support or account management teams.
• Strong systems orientation including CRM optimization.

Responsibilities

• Define and execute the U.S. account management vision.
• Develop and optimize internal processes and workflows.
• Oversee enterprise-level account management for large U.S. relationships.

Skills

Account management experience

Leadership in sales support

Client services knowledge

Revenue optimization skills

Experience in digital media

Tools

CRM optimization tools

Revenue reporting tools

Job description

SupportFinity™ in New York is seeking a Vice President, Account Management to lead and transform the U.S. sales support and client services organization. The successful candidate will evolve account management into a scalable, high-performance engine that maximizes retention and revenue.

This role requires over 12 years of experience in account management and client services, focusing on building best-in-class internal processes while enhancing productivity and revenue growth.