VP, Strategic Client Growth & Operations

Premium Retail Services; Lewisville (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Premium Retail Services seeking a Vice President of Strategic Client Business to lead the Lenovo client team across Client Services, Field Operations, Training, and Data & Analytics. You will shape strategic direction, foster client satisfaction, and drive profitability and innovation for Lenovo's programs.

The role reports to the President of Premium Retail Services and emphasizes building trusted partnerships with Lenovo leadership, improving operational excellence, and delivering measurable

Qualifications

• 10+ years of experience in client leadership, program management, or retail services with P&L responsibility.
• Proven ability to define strategic vision and translate it into actionable plans.
• Experience with high-profile tech or consumer electronics clients.

Responsibilities

• Lead Lenovo client team across Client Services, Field Ops, Training, and Data & Analytics.
• Oversee Lenovo client P&L and ensure profitability.
• Develop talent and foster collaboration across teams.
• Drive revenue growth and alignment with Lenovo goals.
• Ensure KPIs are met and contracts renewed.

Skills

Strategic leadership

P&L management

Client relationship management

Cross-functional leadership

Analytics

Power BI

Salesforce

Contract management

Education

Bachelor’s degree

Tools

Power BI

Salesforce

Job description

Premium Retail Services seeking a Vice President of Strategic Client Business to lead the Lenovo client team across Client Services, Field Operations, Training, and Data & Analytics. You will shape strategic direction, foster client satisfaction, and drive profitability and innovation for Lenovo's programs.

The role reports to the President of Premium Retail Services and emphasizes building trusted partnerships with Lenovo leadership, improving operational excellence, and delivering measurable