VP, Specialty Care Ops: Lead Multi-Site Clinical Excellence

Beth Israel Lahey Health

Cambridge (MA)

On-site

USD 230,000 - 290,000

Full time

2 days ago

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Job summary

Beth Israel Lahey Health is seeking a strategic, senior leader to oversee Specialty Care Operations across the system, reporting to the COO for BILH Medical Group. The VP will guide quality, safety, patient experience, and financial performance across 50+ practices in multiple regions.

This role requires deep ambulatory operations knowledge, Epic workflows, and proven ability to manage large, distributed teams.

Qualifications

Bachelor's degree required; Master's preferred but not required.
10+ years of significant leadership responsibility in a large multi-site setting.
Familiarity with ambulatory specialty operations, finance, HR, health IT, and quality/safety.

Responsibilities

Oversee operations of BILH Specialty Care across 50+ practices and 30+ specialties.
Lead operational strategy with COO and CMO to support growth and market competitiveness.
Drive performance visibility across staffing, revenue cycle, and front-end operations across regions.
Manage Executive Directors and Directors; oversee succession planning and caregiver resilience initiatives.
Oversee space planning and ambulatory expansion; multi-site portfolio management.
Navigate dual accountability between medical group and hospital-based services; credentialing and on-call coverage.