Chief Operating Officer - Patient-Centered Health System Leadership

Lahey Clinic Hospital, Inc.; Burlington (MA); On-site; USD 500,000 - 520,000; Full time

Job summary

Beth Israel Lahey Health seeks a Chief Operating Officer to lead hospital and ambulatory operations, quality improvement, facilities, and real estate across the system. Reporting to the President, the COO drives organizational strategy, operational excellence, and patient-centered care while collaborating with senior leaders and clinicians.

The role requires a deep background in hospital operations, population health, and change management, with a track record of sustaining high performance and

Qualifications

• Master’s degree in healthcare administration, business administration, or a related field.
• Prior experience as a Chief Operating Officer (COO) preferred.
• Minimum of 10 years in healthcare leadership, including at least 5 years in an executive role within a multi-hospital system.
• Demonstrated success leading within a matrixed organization.
• Experience in service line operations, program development, and physician relations.
• Deep knowledge of hospital and health system operations, strategic planning, and performance improvement.

Responsibilities

• Plan, direct, and evaluate hospital operations to ensure efficiency, quality, and compliance with standards.
• Lead implementation of strategic and operational plans in partnership with senior leadership.
• Align and optimize resources to achieve goals, manage budgets, and address performance variances.
• Collaborate on strategic planning, business development, and service line expansion.
• Establish and monitor key performance indicators and benchmarking metrics.
• Oversee reporting processes and communicate results to executive stakeholders.
• Promote continuous improvement and adoption of best practices.

Skills

Healthcare leadership

Executive leadership

Strategic planning

Stakeholder communication

Performance improvement

Team development

Education

Master's degree in healthcare administration or related field

Job description

Beth Israel Lahey Health seeks a Chief Operating Officer to lead hospital and ambulatory operations, quality improvement, facilities, and real estate across the system. Reporting to the President, the COO drives organizational strategy, operational excellence, and patient-centered care while collaborating with senior leaders and clinicians.

The role requires a deep background in hospital operations, population health, and change management, with a track record of sustaining high performance and