VP Revenue Operations & Commercial Systems

eClinical Solutions, LLC; Mansfield (MA); On-site; USD 180,000 - 220,000; Full time

Job summary

eClinical Solutions, LLC is seeking a senior Revenue Operations leader to own forecasting, data governance, and Salesforce-based commercial systems. You will partner with the CFO, CBO, FP&A, and other executives to drive pipeline visibility, forecast accuracy, and disciplined commercial execution across licensing, services, and Biometrics.

The role focuses on building a high-fidelity operating model, standardizing metrics, and delivering executive reporting.

Qualifications

• 10+ years in Revenue Operations, Sales Operations, or commercial systems leadership within a B2B recurring-revenue business, with direct responsibility for enterprise forecasting and Salesforce

Responsibilities

• Own Pipeline Discipline & Forecasting and define pipeline stage definitions, entry/exit criteria, forecast categories, and opportunity hygiene in Salesforce
• Own a standardized forecasting methodology across licensing, services, and Biometrics, and measure forecast accuracy over time
• Own CARR bookings measurement and pipeline-to-bookings conversion; reconcile Salesforce with Finance actuals
• Develop and maintain a board-ready reporting package with FP&A
• Provide visibility across new logo, expansion, and renewal pipeline
• Establish the Commercial Operating Cadence with weekly forecast calls, monthly pipeline inspections, and quarterly reviews
• Own Salesforce as the enterprise system of record for commercial execution and implement the Salesforce transformation
• Define metrics, data standards, governance, and drive data quality across teams
• Partner with CFO/FP&A and other leaders to align forecast and revenue-driver analysis
• Build the roadmap to scale the function with business growth

Skills

Executive communication

Forecasting

Sales Operations

Data governance

Cross-functional collaboration

Stakeholder management

Change management

Education

Bachelor’s degree in business/finance/analytics

MBA preferred

Tools

Salesforce

Job description

eClinical Solutions, LLC is seeking a senior Revenue Operations leader to own forecasting, data governance, and Salesforce-based commercial systems. You will partner with the CFO, CBO, FP&A, and other executives to drive pipeline visibility, forecast accuracy, and disciplined commercial execution across licensing, services, and Biometrics.

The role focuses on building a high-fidelity operating model, standardizing metrics, and delivering executive reporting.