Vice President, Program Manager

Socket.dev; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Socket.dev is seeking a Vice President, Program Management to lead the delivery of high-impact initiatives on the Pay Chase & Bill Pay portfolio. You will partner with product, technology, data, and design teams to translate strategy into measurable outcomes and drive modernization and security improvements.

Responsibilities include end-to-end program ownership, executive-level updates, and governance across multiple workstreams.

Qualifications

• 8 years of experience in program management, technology delivery, strategy and operations, or management consulting with ownership of cross-functional outcomes.
• Experience delivering initiatives in financial services, payments, and/ or technology.
• Proven ability to lead complex programs with multiple dependencies and senior stakeholder engagement.
• Strong executive communication skills, including clear narratives on trade-offs, risks, and recommended decisions.
• Ability to bring structure to ambiguity and influence in a matrixed environment.
• Strong risk-and-control mindset and ability to partner effectively with control functions.
• Strong analytical and structured problem-solving skills, translating strategy into plans with measurable outcomes.
• Experience with Agile and Lean delivery practices.
• Proficiency with Jira and Confluence (or equivalent)

Responsibilities

• Own end-to-end delivery of complex, multi-workstream programs from initiation through launch and stabilization.
• Translate strategic intent into executable plans, clear milestones, and measurable outcomes.
• Align stakeholders on options, trade-offs, and decisions needed to drive value realization.
• Coordinate launch readiness across product, technology, data and analytics, design, operations, and control partners.
• Drive accountability across teams to maintain momentum and meet committed delivery dates.
• Lead security-first modernization and remediation efforts that improve resiliency and reduce vulnerability exposure.
• Establish and run program governance and operating cadence, including change control and decision logs.
• Deliver concise executive updates on progress, risks, dependencies, and decisions required.
• Define success metrics and key performance indicators, build benefit cases, and report outcomes to senior leaders.
• Improve portfolio-level delivery predictability by scaling lightweight program management mechanisms and standards.
• Use data and analytics to increase transparency, prioritization quality, and delivery performance.

Skills

Cross-functional leadership

Executive stakeholder engagement

Agile and Lean delivery

Risk and control mindset

Data-driven decision making

Financial services/payments domain

Tools

Jira

Confluence

Job description

Build your career leading high-impact initiatives at scale, partnering with
product, technology, data, and design teams. You’ll help turn strategy into
measurable delivery outcomes while improving how teams plan, govern, and
execute.

As a Vice President, Program Management on the Pay Chase & Bill Pay team, youwill lead delivery of high-impact initiatives across the portfolio, spanningcustomer-facing launches, strategic partnership enablement, and multi-yearplatform modernization to strengthen resiliency and reduce security risk.

JOB RESPONSIBILITIES

• Own end-to-end delivery of complex, multi-workstream programs from initiationthrough launch and stabilization
• Translate strategic intent into executable plans, clear milestones, andmeasurable outcomes
• Align stakeholders on options, trade-offs, and decisions needed to drivevalue realization
• Coordinate launch readiness across product, technology, data and analytics,design, operations, and control partners
• Drive accountability across teams to maintain momentum and meet committeddelivery dates
• Lead security-first modernization and remediation efforts that improveresiliency and reduce vulnerability exposure
• Establish and run program governance and operating cadence, including changecontrol and decision logs
• Deliver concise executive updates on progress, risks, dependencies, anddecisions required
• Define success metrics and key performance indicators, build benefit cases,and report outcomes to senior leaders
• Improve portfolio-level delivery predictability by scaling lightweightprogram management mechanisms and standards
• Use data and analytics to increase transparency, prioritization quality, anddelivery performance

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• 8 years of experience in program management, technology delivery, strategyand operations, or management consulting with ownership of cross-functionaloutcomes
• Experience delivering initiatives in financial services, payments, and/ortechnology
• Proven ability to lead complex programs with multiple dependencies and seniorstakeholder engagement
• Strong executive communication skills, including clear narratives ontrade-offs, risks, and recommended decisions
• Ability to bring structure to ambiguity and influence in a matrixedenvironment
• Strong risk-and-control mindset and ability to partner effectively withcontrol functions
• Strong analytical and structured problem-solving skills, translating strategyinto plans with measurable outcomes
• Experience with Agile and Lean delivery practices
• Proficiency with common delivery and collaboration tools such as Jira andConfluence (or equivalent)

Applicants must be authorized to work for any employer in the US. We are notable to provide immigration sponsorship or take over sponsorship of anemployment visa at this time. Final job grade level and corporate title will bedetermined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’shouseholds and small businesses achieve their financial goals through a broadrange of financial products. Our mission is to create engaged, lifelongrelationships and put our customers at the heart of everything we do. We alsohelp small businesses, nonprofits and cities grow, delivering solutions to solveall their financial needs.

We offer a competitive total rewards package including base salary determinedbased on the role, experience, skill set and location. Those in eligible rolesmay receive commission-based pay and/or discretionary incentive compensation,paid in the form of cash and/or forfeitable equity, awarded in recognition ofindividual achievements and contributions. We also offer a range of benefitsand programs to meet employee needs, based on eligibility. These benefitsinclude comprehensive health care coverage, on-site health and wellness centers,a retirement savings plan, backup childcare, tuition reimbursement, mentalhealth support, financial coaching and more. Additional details about totalcompensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bringto our global workforce are directly linked to our success. We are an equalopportunity employer and place a high value on diversity and inclusion at ourcompany. We do not discriminate on the basis of any protected attribute,including race, religion, color, national origin, gender, sexual orientation,gender identity, gender expression, age, marital or veteran status, pregnancy ordisability, or any other basis protected under applicable law. We also makereasonable accommodations for applicants’ and employees’ religious practices andbeliefs, as well as mental health or physical disability needs. Visit our FAQsfor more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through arange of financial services, including personal banking, credit cards,mortgages, auto financing, investment advice, small business loans and paymentprocessing. We’re proud to lead the U.S. in credit card sales and deposit growthand have the most-used digital solutions – all while ranking first in customersatisfaction.

We offer a broad array of credit cards to meet the needs of individuals andsmall businesses, including Chase-branded and co-branded cards in partnershipwith well-known companies and organizations. Merchant Services is a leadingprovider of payment, fraud and data security for companies, capable ofauthorizing transactions across global currencies.