Strategic Product Portfolio Operations Associate

Next Frontier Capital; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase is hiring for a Consumer Bank Product Portfolio Operations Associate to support aligning product investments and roadmaps with strategic objectives. You will prepare executive-level communications, collaborate with product, tech, design and data teams, and develop dashboards to provide insights for senior leaders.

This role emphasizes automation and continuous improvement to drive efficiency and scale across the portfolio, with a focus on delivering high-quality deliverables and clear

Qualifications

• 2+ years of experience or equivalent expertise in program management or performance optimization.
• Proven ability to support the implementation of operational effectiveness initiatives.
• Prior experience using techniques and tools in relation to data analytics.
• Strong analytics and reporting experience, with the ability to translate data into actionable insights and executive-level recommendations.
• Bachelor’s degree in Business or related field.
• Exceptional writing, editing, and verbal communication skills, with a proven ability to craft compelling narratives and deliver impactful storytelling tailored for executive-level presentations.
• Proficiency in Microsoft Suite (Word, PowerPoint, Excel), Confluence, and Jira.
• Skilled at translating complex information into clear, engaging, and persuasive messages that resonate with senior audiences.
• Exceptional attention to detail and strong analytical skills.
• Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives simultaneously
• Demonstrated capability to influence, align, and build consensus among stakeholders across the organization to drive successful outcomes.

Responsibilities

• Supports efforts to coordinate across products to ensure delivery against business objectives
• Aids in collecting key inputs from across products to ensure our full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
• Calculates basic metrics for portfolio management operations
• Develops change initiative materials
• Prepares high-quality executive communications, presentations, and reporting
• Tracks and documents product investment decisions, roadmaps, and key initiatives, ensuring accuracy and timely updates.
• Contributes to the development and maintenance of planning processes and deliverables, including portfolio roadmaps and performance metrics.
• Collaborates with product, technology, design, and data teams to collect information and monitor initiative status.
• Design, develop, and maintain dashboards and visualizations that provide meaningful performance, capacity, and operational insights for stakeholders.
• Demonstrate an automation-forward mindset, proactively challenging manual processes and implementing sustainable solutions that improve efficiency and scalability.

Skills

Program management

Data analytics

Executive communication

MS Excel

MS PowerPoint

Confluence

Jira

Strong writing

Stakeholder influence

Education

Bachelor’s degree in Business or related field

Tools

Excel

PowerPoint

Confluence

Jira

Job description

Chase is hiring for a Consumer Bank Product Portfolio Operations Associate to support aligning product investments and roadmaps with strategic objectives. You will prepare executive-level communications, collaborate with product, tech, design and data teams, and develop dashboards to provide insights for senior leaders.

This role emphasizes automation and continuous improvement to drive efficiency and scale across the portfolio, with a focus on delivering high-quality deliverables and clear