VP Product Owner - Client Onboarding & API Payments

Socket.dev; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Socket.dev is seeking a Vice President, Product Owner – Client Onboarding to guide client onboarding and integration for our Digital Wallets team. You will collaborate across engineering, operations, risk, and business functions to translate complex requirements into clear product outcomes and drive successful implementations.

You will establish roadmaps, manage multiple workstreams, and communicate with executives to ensure timely, high-quality onboarding experiences for our customers.

Qualifications

• 7 years of experience in product management, with demonstrated ownership of a product roadmap from ideation through delivery.
• Proven ability to manage and influence senior stakeholders across technology, business, and operations functions without direct authority.
• Working knowledge of modern API architecture concepts, including REST, webhooks, and API gateway patterns, sufficient to engage credibly with engineering teams.
• Strong project management skills, including the ability to run multiple concurrent workstreams, track dependencies, and maintain governance standards.
• Experience producing executive-level written communications, presentation materials, and program status reporting.
• Excellent verbal communication skills with the ability to facilitate alignment in cross-functional forums and large group settings.

Responsibilities

• Identify and refine product requirements for API-enabled payments features, translating business needs into clear, actionable specifications for engineering partners.
• Own and maintain the product roadmap for assigned workstreams, ensuring priorities reflect customer impact, risk posture, and business value.
• Lead stakeholder engagement across technology, operations, compliance, and business functions, facilitating alignment on scope, timelines, and trade-offs.
• Establish and execute project management cadences — including status reporting, dependency tracking, and milestone governance — to keep client onboarding moving with accountability.
• Synthesize data, user research, and market signals to identify product gaps and recommend solutions backed by quantitative and qualitative evidence.
• Partner with technology teams to evaluate modern API architecture decisions, ensuring product design supports scalability, security, and interoperability.
• Facilitate working sessions, steering committees, and executive briefings, producing clear materials that communicate progress and surface decisions effectively.
• Monitor product performance metrics and payment transaction indicators post-launch, identifying optimization opportunities and escalating risks proactively.
• Drive continuous improvement by identifying process inefficiencies and championing tooling or workflow enhancements that accelerate product delivery.

Skills

Project management

Stakeholder management

API architecture knowledge

Executive communication

Cross-functional collaboration

Agile/waterfall delivery

Verbal communication

Education

Bachelor's degree or equivalent

Tools

Jira

Job description

Socket.dev is seeking a Vice President, Product Owner – Client Onboarding to guide client onboarding and integration for our Digital Wallets team. You will collaborate across engineering, operations, risk, and business functions to translate complex requirements into clear product outcomes and drive successful implementations.

You will establish roadmaps, manage multiple workstreams, and communicate with executives to ensure timely, high-quality onboarding experiences for our customers.