VP Product Manager, Core Experiences – Small Business Card

J.P. Morgan; New York (NY); On-site; USD 200,000 - 260,000; Full time

Job summary

J.P. Morgan is seeking a Vice President, Product Manager for Core experiences in Small Business Card. You will shape foundational customer experiences across self-service and assisted channels, partnering with product, design, data, and technology teams.

You will drive end-to-end product delivery, use analytics to set strategy, and collaborate with senior leadership to align on priorities and outcomes.

Qualifications

• 7+ years of product management experience launching customer-facing products at scale.
• Experience guiding products through discovery to launch and optimization.
• Ability to translate complex problems into intuitive experiences.
• Strong stakeholder management and cross-functional collaboration.
• Experience with data-driven decision making.

Responsibilities

• Define product vision, strategy, and roadmap for foundational experiences (self-service and assisted).
• Identify pain points to simplify end-to-end journeys across channels.
• Lead discovery, research, and requirements with cross-functional teams.
• Drive end-to-end delivery from concept through launch and iteration.
• Establish success metrics using customer feedback and analytics.
• Communicate strategy, roadmap, progress, and trade-offs to leadership.

Skills

Product management

End-to-end product lifecycle

Data-driven decision making

Stakeholder management

Communication skills

Cross-functional collaboration

Job description

J.P. Morgan is seeking a Vice President, Product Manager for Core experiences in Small Business Card. You will shape foundational customer experiences across self-service and assisted channels, partnering with product, design, data, and technology teams.

You will drive end-to-end product delivery, use analytics to set strategy, and collaborate with senior leadership to align on priorities and outcomes.