VP, Print Communications Platform & Modernization

Broadridge Output Solutions; New York (NY); On-site; USD 350,000 - 550,000; Full time

Job summary

Broadridge seeks a Vice President of Print Communications Platform to lead the strategy, roadmap, and modernization of our print communications technology. You will drive scalable, regulated, and personalized output across multiple products and production facilities, partnering with technology and design teams to deliver value and governance.

You will translate regulatory needs into platform capabilities, manage content and templates, and ensure secure handling of recipient data while improving

Qualifications

• Significant experience in product management, communications technology, document composition, print platforms, or related enterprise services.
• Demonstrated leadership of complex, high-volume platforms supporting regulated or transaction-sensitive communications.
• Experience developing platform strategies, roadmaps, investment cases, and modernization plans.
• Knowledge of content management, composition, personalization, document generation, print production, mailing, and fulfillment workflows.
• Understanding of data integration, APIs, security, resiliency, quality controls, and operational reporting.
• Experience connecting print and digital communications through shared content, preferences, business rules, and coordinated experiences.
• Ability to balance client flexibility with regulatory controls, production requirements, and enterprise standards.
• Proven ability to influence product, technology, architecture, operations, design, and business

Responsibilities

• Define and execute the enterprise print communications platform vision, investment priorities, and multiyear roadmap.
• Translate business needs, client requirements, regulatory obligations, and production constraints into platform capabilities.
• Establish reusable services supporting multiple products, businesses, clients, communication types, and production facilities.
• Lead modernization and consolidation opportunities that reduce duplication, simplify integrations, and improve platform sustainability.
• Partner with technology and architecture leaders to establish scalable solutions and a practical migration approach.
• Lead platform capabilities for print templates, reusable content, branding, composition, personalization, and document generation.
• Support both predefined templates with controlled content and flexible content-authoring experiences appropriate to the communication.
• Establish capabilities for version management, approvals, proofing, quality validation, and production-ready output.
• Enable appropriate reuse of content, data, and business rules across print and digital communications.
• Ensure document designs account for accessibility, readability, postal requirements, production specifications, and regulatory disclosures.
• Develop intuitive tools for clients to configure templates, manage content, preview documents, review proofs, approve changes, and monitor fulfillment.
• Coordinate experiences across the print platform, InFocus, the Universal Client Portal and connected Broadridge solutions.
• Support coordinated print and digital journeys, including recipient preferences, paper requests, digital-failure fallback, and print-on-demand requirements.
• Partner with design and implementation teams to simplify onboarding and reduce manual configuration and service dependencies.
• Incorporate client feedback, usability research, and operational insights into roadmap decisions.
• Develop business cases for modernization, automation, capacity, quality improvements, and new print communication services.
• Prioritize investments based on business value, regulatory need, client commitments, operational risk, and delivery feasibility.
• Establish measures for platform adoption, processing performance, document quality, implementation time, automation, exceptions, and cost efficiency.
• Lead cross-functional governance across product, technology, operations, design, compliance, and client delivery.
• Build and develop the platform product-management team and provide transparent reporting on progress, dependencies, risks, and outcomes.

Skills

Product management

Print platforms

Platform strategy

Roadmaps

Investment cases

Modernization

Content management

Document generation

Print production

APIs

Security

Operational reporting

Cross-functional influence

Regulatory compliance

Job description

Broadridge seeks a Vice President of Print Communications Platform to lead the strategy, roadmap, and modernization of our print communications technology. You will drive scalable, regulated, and personalized output across multiple products and production facilities, partnering with technology and design teams to deliver value and governance.

You will translate regulatory needs into platform capabilities, manage content and templates, and ensure secure handling of recipient data while improving