VP, PMO

312 Western Union, LLC; Atlanta (GA); On-site; USD 250,000 - 350,000; Full time

Job summary

The Western Union Company is seeking a VP, Enterprise PMO to lead project and program management delivery across its global footprint. Reporting to the SVP, Strategy & Planning within the COO organization, the role provides portfolio visibility, prioritization, governance, and delivery oversight across strategic priorities.

The successful candidate will have experience building and running a global PMO, managing FTE and third-party labor, and driving a digital transformation agenda with a

Responsibilities

• Lead a global team of ~50, including directors, program managers, project managers, and portfolio analytics.
• Own intake, triage, and prioritization for initiatives across the enterprise; oversee technology labor capacity planning.

Skills

Global PMO leadership

Portfolio management

Job description

Role Overview

Vice President, Enterprise Portfolio Management Office (PMO) leads project and program management delivery across Western Union’s global footprint. Reporting to the SVP, Strategy & Planning and part of the Chief Operating Officer (COO) organization, this function serves all Western Union key stakeholders to serve as a single point of portfolio visibility, prioritization, governance, and delivery oversight. This includes ensuring resources are stacked effectively across strategic priorities, advancing a talented team of program, projects, and portfolio management, and working to optimize technology labor capacity allocation, intake, transparent reporting, and existing agile delivery frameworks. This is a leadership and orchestration role for an individual willing to get into technical details that impact strategic delivery, remove obstacles, and refine an operating model to ensure clear prioritization. The successful candidate will have direct experience having built and run a global PMO, including a combination of FTE and third-party labor, collectively delivering on a digital transformation agenda with a continuous improvement mindset.

Role Responsibilities

• Leadership & Talent Lead a global team of approximately 50 individuals, including directors, program managers, project managers, and portfolio analytics with approximately 8 globally dispersed direct reports. Collaborate with COO leadership on building the talent model from technology PMO to broader enterprise support facilitating end-to-end delivery. Promote accountability, execution discipline, and outcome-based management across the organization.
• Portfolio Management & Prioritization Own intake, triage, and prioritization for initiatives across the enterprise. Lead enterprise-wise technology labor capacity planning, balancing “run-the-business,