VP, Platform MFA Product Leader

Morgan Stanley; T4 Indian Purchase Township (ME); On-site; USD 110,000 - 190,000; Full time

Job summary

Morgan Stanley is seeking a Vice President, Product Manager to own the end-to-end strategy and roadmap for client platform MFA. You will lead cross-functional teams across engineering, cybersecurity, risk, and design to deliver secure authentication while preserving a seamless digital experience.

The role requires deep expertise in MFA methods, executive communication, and the ability to align multiple stakeholders around measurable outcomes and a multi-year platform roadmap.

Qualifications

• 5-7 years of product management experience, including ownership of platform capabilities used by multiple applications, channels, or teams.
• Experience delivering authentication, identity, security, fraud, risk, or client protection products in a regulated environment; financial services preferred.
• Strong understanding of MFA methods and tradeoffs, including push, OTP, authenticator apps, device binding, trusted devices, account recovery, biometric-enabled flows, FIDO2/WebAuthn, and risk-based or adaptive authentication.
• Proven ability to influence and execute across engineering, architecture, cybersecurity, fraud, risk, compliance, legal, design, analytics, operations, and senior business stakeholders.
• Experience defining product metrics, analyzing performance data, and using evidence to prioritize roadmap investments and operational improvements.
• Excellent written, verbal, and executive communication skills, with comfort presenting roadmap decisions, delivery progress, risks, tradeoffs, and funding needs to senior stakeholders.

Responsibilities

• Own the MFA product vision, multi-year roadmap, and quarterly delivery plans across web, mobile, and shared client platform capabilities.
• Define reusable authentication capabilities, adoption patterns, and integration standards that scale across client journeys and channel teams.
• Translate security, fraud, regulatory, and client experience objectives into clear outcomes, prioritized features, and measurable success criteria.
• Develop the target-state roadmap for enrollment, step-up authentication, trusted devices, device binding, recovery, and channel migration.
• Lead cross-functional delivery with engineering, architecture, cybersecurity, fraud, operations, design, and channel product teams from discovery through launch.
• Convert product strategy into epics, features, user stories, acceptance criteria, and release plans.
• Partner with Technology, Cybersecurity, Fraud Operations, Legal, Compliance, and Internal Audit to ensure MFA meets controls and regulatory expectations.
• Define production health expectations, observability, incident readiness, and post-launch reviews.
• Coordinate rollout, communications, training, and change management with digital channels and field teams.

Skills

Product management

MFA / security

Cross-functional leadership

Regulatory compliance

Data-driven decision making

Executive communication

Tools

Jira

Confluence

Agile delivery

Governance forums

Job description

Morgan Stanley is seeking a Vice President, Product Manager to own the end-to-end strategy and roadmap for client platform MFA. You will lead cross-functional teams across engineering, cybersecurity, risk, and design to deliver secure authentication while preserving a seamless digital experience.

The role requires deep expertise in MFA methods, executive communication, and the ability to align multiple stakeholders around measurable outcomes and a multi-year platform roadmap.