VP, Pet Partnerships & Digital Experience Growth

Synchrony; Oregon (WI); Hybrid; USD 110,000 - 185,000; Full time

Job summary

Synchrony seeks a VP - Pet Partners and Digital Experience to drive Health and Wellness growth, shaping strategic solutions and expanding the pet market portfolio across CareCredit.

You will partner with ISVs, digital partners, and pet leadership to build a pipeline of software integrations and ecommerce partnerships, negotiate agreements, and coordinate cross-functionally. This role requires travel 25–50% and strong leadership to translate business goals into executable programs.

Qualifications

• Bachelor’s Degree in a related field (healthcare or business) with 10+ years in partnerships, business development, product partnerships, or ecosystem/channel leadership; OR 13+ years with HS.
• Demonstrated collaboration, project management, problem-solving, and analytical skills.
• Understanding of payments, B2B workflow tools, and how integrations drive distribution.
• Ability to source, evaluate, and negotiate complex partnership agreements, including commercial terms and joint go-to-market plans.
• Strong leadership with a track record of delivering partner-led growth.
• Highly organized with program management skills and ability to manage multiple workstreams.

Responsibilities

• Drive commercialization by serving as relationship lead for key ISV and digital partners.
• Source and negotiate partnership agreements with pet software and eCommerce partners; obtain IRSC approval and own growth initiatives.
• Collaborate with Pet leadership, H&W ISV team, Business Development, Ventures, and Strategy to build pipeline of integrations and ecommerce partnerships.
• Liaise with Vet CD team to provide subject matter expertise for ISV workflow integrations.
• Collaborate with marketing to test DTC acquisition opportunities via ecommerce partners.
• Track and report performance: establish KPIs and provide executive updates and recommendations.

Skills

Partnerships

Business Development

Strategic Thinking

Cross-functional Leadership

Travel Flexibility

Education

Bachelor’s Degree (Healthcare/Business)

High School Diploma + 13+ years experience

Job description

Synchrony seeks a VP - Pet Partners and Digital Experience to drive Health and Wellness growth, shaping strategic solutions and expanding the pet market portfolio across CareCredit.

You will partner with ISVs, digital partners, and pet leadership to build a pipeline of software integrations and ecommerce partnerships, negotiate agreements, and coordinate cross-functionally. This role requires travel 25–50% and strong leadership to translate business goals into executable programs.