VP, Payments Platform & Product Innovation

JPMorgan Chase; Plano (TX); On-site; USD 180,000 - 270,000; Full time

Job summary

JPMorganChase in Plano, TX is seeking a Payments Product Manager - Vice President to lead the Merchant Services Platform, shaping product strategy and delivering scalable, market-leading payment solutions for global processing. You will drive end-to-end lifecycle from discovery to launch, partnering with cross-functional teams and stakeholders.

The role emphasizes customer voice, data-driven decisions, and a focus on API-enabled platforms, cloud, and modern tech stacks to ensure resiliency and

Qualifications

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues.
• Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans.
• Graduate degree or equivalent practical experience.
• Critical thinking skills and demonstrated ability with analytics.
• Strong experience with card networks and payment brand rules and regulations, specifications, and interchange, as well as value-added services such as tokenization and 3DS.
• Extensive experience in merchant acquiring, with international experience.
• Strong experience in payments product development or platform transformation.
• Experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.

Responsibilities

• Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
• Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
• Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
• Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
• Lead the testing of interface designs to ensure they meet objectives; Work closely with delivery teams to ensure specifications are implemented as intended; Establish metrics to evaluate the effectiveness of solutions.
• Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
• Design product platforms with APIs, services, and data-driven insights that deliver world-class experiences across payments processing, with an emphasis on funding.
• Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
• Provide a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams.
• Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
• Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment.

Skills

Product management

Payments knowledge

Analytics

Cross-functional collaboration

Stakeholder management

Critical thinking

Education

Graduate degree

Tools

APIs

Cloud

Big data

Microservices

Job description

JPMorganChase in Plano, TX is seeking a Payments Product Manager - Vice President to lead the Merchant Services Platform, shaping product strategy and delivering scalable, market-leading payment solutions for global processing. You will drive end-to-end lifecycle from discovery to launch, partnering with cross-functional teams and stakeholders.

The role emphasizes customer voice, data-driven decisions, and a focus on API-enabled platforms, cloud, and modern tech stacks to ensure resiliency and