VP, Operational Risk & GRC Platform

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) plan

Medical/Dental/Vision insurance

Paid time off

Volunteer time off

Life insurance

Job summary

BNY is seeking a Vice President for Operational Risk Management (GRC Platform) to join the Risk & Compliance team in Pittsburgh, PA or Lake Mary, FL. The role focuses on administering the risk management platform and coordinating with stakeholders to deliver platform enhancements.

You will manage change requests, support training and rollout activities, and ensure quality through testing and production releases.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience supporting business platforms, operational processes, or risk-related systems in a financial services environment.
• Strong organizational and coordination skills, with ability to manage multiple priorities across support and change activities.
• Experience translating business needs into clear requirements and working effectively with technology teams.
• Strong written and verbal communication skills, including ability to support training, stakeholder updates, and end-user communications.
• Experience with testing coordination, defect management, and release support.
• Experience in Operational Risk, Control Management, or related risk disciplines.
• Familiarity with platform administration, user support models, and business process workflows.
• Experience supporting platform modernization or transformation initiatives.
• Exposure to reporting, data analysis, or SQL-based investigation/support.
• Experience working with cross-functional stakeholders in large, complex organizations.

Responsibilities

• Support day-to-day administration and operational management of the Risk Management Platform.
• Coordinate user support, access questions, issue triage, and process clarification.
• Partner with stakeholders to gather, refine, and support platform enhancements.
• Help manage change requests and ensure alignment with business needs and strategy.
• Support rollout of platform updates through communications, training, and demos.
• Assist with transition planning and continuity of support across platform changes.
• Coordinate testing activities for enhancements, defects, and production releases.
• Document business requirements, processes, impacts, and operational considerations for new functionality.
• Provide support for reporting, data review, and analysis tied to platform operations and risk management.
• Identify opportunities to improve user experience and streamline workflows.
• Build relationships across product, engineering, operations, and risk stakeholders.

Skills

Organizational skills

Coordination

Requirements translation

Communication skills

Testing coordination

Operational risk experience

Platform administration

Stakeholder collaboration

Education

Bachelor’s degree

Job description

BNY is seeking a Vice President for Operational Risk Management (GRC Platform) to join the Risk & Compliance team in Pittsburgh, PA or Lake Mary, FL. The role focuses on administering the risk management platform and coordinating with stakeholders to deliver platform enhancements.

You will manage change requests, support training and rollout activities, and ensure quality through testing and production releases.