VP of Operations & Growth Strategy (Remote)

Valet Living; Tampa (FL); À distance; USD 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Health Benefits

Financial Security (401k, life & disab

Flexible Time Off

Professional Development

Additional Perks

Résumé du poste

MultiPro Property Solutions seeks a seasoned VP of Operations to shape and execute national growth, translating strategy into multi-site operational excellence. You will partner with the President to drive change, optimize performance, and ensure client value across regions.

Reporting to the President, you will lead high-performing teams, manage budgets, and collaborate with marketing to optimize growth channels.

Qualifications

• 10+ years of leadership experience managing multi-site operations and geographically dispersed teams.
• Experience leading large operational organizations, preferably within service-based and contractor-driven environments.
• Strong understanding of financial performance metrics, budgeting, and operational planning.
• Experience leading sales teams and overseeing customer experience initiatives.
• Ability to take business initiatives from concept to implementation while aligning teams and resources.
• Exceptional ability to communicate complex ideas clearly and influence stakeholders across the organization.
• Creative, analytical thinker who can identify opportunities, solve complex challenges, and drive change.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Bachelor's Degree preferred; MBA strongly preferred.
• Experience working within a private equity-backed company preferred.

Responsabilités

• Influence, implement and communicate the strategic direction of the MultiPro organization.
• Partner with the President in defining change management initiatives and act as the change leader who is responsible for the successful adoption of key initiatives.
• Maintain an understanding of the market, competitive properties within the region, and all other pertinent market forces.
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Create a culture of operational excellence, both within the market teams and throughout the company, bringing rigor, focus, hustle, and a continuous iterative improvement mindset to every aspect of Valet Living's MultiPro service offering.
• Develop clear performance metrics and create systems to continuously track and improve against them.
• Foster a culture of safety, consistency, accountability, and continuous improvement.
• Develop short-and long-term regional plans that drive maximum sales revenue and align with organizational goals.
• Hire and develop service-minded, exceptional associates, unleashing their potential to succeed.
• Manage budget and resource planning to ensure the company is prepared to meet new operational challenges and capable of rapidly responding to new opportunities.
• Collaborate with marketing to determine proper sales and retention channels.
• Actively and consistently support all efforts to simplify and enhance the client experience. Ensure long-term client retention & satisfaction through the delivery of a consistently positive client experience and partnership at all levels of interaction.
• Support the company's diligence process through identifying risks and opportunities and driving successful integration of acquisitions.
• Establish, communicate, and implement organizational-related policies, practices, standards, and safety measures to ensure effective and consistent support and execution.
• Manage vendor relationships, including vendor performance, service agreements, and negotiations.
• Identify, recommend, and implement new processes, technologies, and systems to improve operational effectiveness.
• Perform other duties as assigned.

Connaissances

Leadership

Industry expertise

Financial acumen

Sales & customer experience leadership

Strategic thinking

Communication skills

Problem solving & innovation

Project & change management

Private equity experience

Formation

Bachelor's degree preferred

MBA strongly preferred

Description du poste

MultiPro Property Solutions seeks a seasoned VP of Operations to shape and execute national growth, translating strategy into multi-site operational excellence. You will partner with the President to drive change, optimize performance, and ensure client value across regions.

Reporting to the President, you will lead high-performing teams, manage budgets, and collaborate with marketing to optimize growth channels.