VP of Intake & Conversion Excellence (Remote)

Lisinski Law Firm; Washington (District of Columbia); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

401k Match

Health Savings Account

Flexible Spending Account

Dependent Care FSA

Life Insurance

Disability Insurance

Hospital Indemnity Insurance

Employee Assistance Program

Paid Time Off

Job summary

Lisinski Law Firm in Washington, DC is seeking a driven Vice President of Intake to own strategy, coaching, and execution of intake operations. You will lead bilingual teams across remote Latin America and in‑office specialists in the U.S., driving conversion of consultations into signed cases.

Fluency in English and Spanish is preferred; travel 50%+ is required to coach teams and build partnerships. Join a growth‑focused firm committed to high‑quality client outcomes.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field is required.
• MBA or equivalent preferred but not required.
• Minimum 10+ years of progressive sales leadership experience.
• Experience leading multi‑team sales organizations across multiple locations.
• Proven track record of driving conversion rate improvement in consultative sales.

Responsibilities

• Own and drive Intake conversion performance across Virtual and Office channels.
• Lead and develop a dual‑channel Intake organization with coaching cadences.
• Design onboarding, staffing models, and leadership coverage plans for new offices.
• Develop differentiated intake channel strategies for virtual and in‑office environments.
• Standardize consultative selling and ensure accurate positioning of services.
• Drive platform adoption and analytics via Amazon Connect and CRM integration.
• Collaborate with executive leadership on compensation plans to attract top talent.
• Manage daily execution rhythms and ensure regular performance updates to leadership.

Skills

Strategic leadership

Bilingual English/Spanish

Sales leadership

Coaching & development

Data-driven decisions

Cross-functional collaboration

Education

Bachelor's degree in Business/related field

MBA or equivalent preferred

Tools

CRM systems

Sales analytics tools

Job description

Lisinski Law Firm in Washington, DC is seeking a driven Vice President of Intake to own strategy, coaching, and execution of intake operations. You will lead bilingual teams across remote Latin America and in‑office specialists in the U.S., driving conversion of consultations into signed cases.

Fluency in English and Spanish is preferred; travel 50%+ is required to coach teams and build partnerships. Join a growth‑focused firm committed to high‑quality client outcomes.