VP of Implementation & Support

FRG Technology Consulting; Indiana (PA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Job summary

FRG Technology Consulting is looking for a VP of Implementation & Support to lead service delivery and customer success through our innovative ServiceNow products. This fully remote role is perfect for a passionate leader eager to drive results.

The ideal candidate will have proven leadership experience, strong expertise in ServiceNow, and excellent communication skills. Comprehensive medical insurance and a commitment to inclusivity are part of our core benefits.

Qualifications

• Proven leadership experience in implementation and support roles within the technology sector.
• Strong expertise in ServiceNow products, including configuration and best practices.
• Ability to develop strategic plans to enhance efficiency and client satisfaction.

Responsibilities

• Lead effective service delivery and customer success using ServiceNow products.
• Manage cross-functional teams to deliver high-quality support.
• Foster collaboration across diverse teams and stakeholders.

Skills

Leadership experience

ServiceNow expertise

Communication skills

Strategic planning

Team management

Job description

We are seeking a VP of Implementation & Support to lead effective service delivery and customer success through our innovative ServiceNow products in a fully remote capacity. This is an excellent opportunity for an experienced leader passionate about fostering collaboration and driving results.

Key responsibilities and skills include:

• Proven leadership experience in implementation and support roles, ideally within the technology sector.
• Strong expertise in ServiceNow products, including configuration and best practices.
• Excellent communication and interpersonal skills, facilitating collaboration across diverse teams and stakeholders.
• Ability to develop strategic plans that enhance operational efficiency and client satisfaction.
• Experience managing cross-functional teams to deliver high-quality support and implementation services.

This position offers competitive core benefits, including comprehensive medical insurance. We invite talented individuals from all backgrounds who align with our commitment to excellence and inclusivity to apply for this exciting role. If you thrive in a remote work environment and have a track record of successful project execution, we encourage you to submit your application.