VP of Facilities & Workplace Operations - NYC Onsite

Insight Global; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Insight Global is seeking a VP, Facilities & Office Services to lead facilities, workplace operations, hospitality, and office services for its NYC headquarters. The role directs a team of about 40 across multiple areas and partners with executives to drive best-in-class workplace experiences for employees, executives, and clients.

The position is fully onsite in New York City five days a week, emphasizing strategic planning, budget management, and seamless day-to-day operations within a

Qualifications

• 8+ years of progressive experience in facilities management, workplace operations, office services, or corporate real estate.
• 5+ years of leadership experience managing both managers and large operational teams.
• Experience overseeing facilities, hospitality, reception, conference services, and/or workplace operations within a corporate environment.
• Experience managing budgets, vendors, contracts, and capital projects.
• Strong knowledge of building operations, including HVAC, electrical, plumbing, life safety, and preventive maintenance programs.
• Exceptional communication and stakeholder management skills, with the ability to interact effectively with executives and senior leadership.
• Proven ability to operate in a fast-paced, high-touch environment.

Responsibilities

• Lead and develop both the Facilities and Office Services teams, overseeing approximately 40 employees across multiple areas.
• Establish operational goals, performance standards, and service-level expectations for workplace operations.
• Oversee building operations, maintenance programs, workplace safety, vendor management, and office services delivery.
• Drive a best-in-class employee and client experience through hospitality, reception, conference center management, catering, and workplace support functions.
• Manage facilities projects including office renovations, expansions, relocations, space planning, and workplace improvements.
• Develop and manage departmental budgets, identifying cost-saving opportunities while maintaining exceptional service levels.
• Partner with executive leadership, Human Resources, Technology, Security, and Corporate Services teams on workplace initiatives.
• Manage relationships with landlords, property management teams, contractors, and third-party service providers.
• Ensure compliance with health, safety, building, and environmental regulations.
• Create and implement workplace strategies that support growth, efficiency, employee engagement, and operational excellence.
• Develop succession plans, coaching programs, and career development opportunities for team members.
• Lead incident response and business continuity efforts related to facilities and workplace operations.

Skills

Facilities leadership

Stakeholder management

Team leadership

Vendor management

Operations management

Education

Bachelor's degree in Facilities Management, Business Administration, Real Estate, Engineering, or related

Job description

Insight Global is seeking a VP, Facilities & Office Services to lead facilities, workplace operations, hospitality, and office services for its NYC headquarters. The role directs a team of about 40 across multiple areas and partners with executives to drive best-in-class workplace experiences for employees, executives, and clients.

The position is fully onsite in New York City five days a week, emphasizing strategic planning, budget management, and seamless day-to-day operations within a