VP of Data & Digital Client Partnerships

Vizient; Chicago (IL); On-site; USD 188,000 - 348,000; Full time

Job summary

Vizient in Chicago seeks a Vice President, Data & Digital Account Management to lead a team of Principals and Associate Principals responsible for managing hospital and health system relationships. You will drive net revenue retention through renewals, client satisfaction, and expansion with D&D Sales Teams.

As a member of the Commercial Leadership Team, you will collaborate with Sales, Product Management, Marketing, and Enterprise Account Management to execute strategies that strengthen

Qualifications

• 15 or more years of relevant experience required.
• Leadership experience managing client-facing commercial, account management, or customer success teams.
• Experience managing complex healthcare provider relationships and building partnerships with C-suite executives.
• Strong strategic planning, business acumen, and analytical skills.
• Executive presence with exceptional communication and influencing skills.
• Ability to travel regularly throughout the year.

Responsibilities

• Lead, coach, and develop a high-performing team of Data & Digital Account Management professionals responsible for an assigned portfolio of client relationships.
• Drive achievement of net revenue retention goals through contract renewals, proactive retention strategies, and expansion opportunities.
• Foster a culture of accountability, collaboration, and client focus while developing talent and future leaders.
• Coach account managers in developing strategic account plans aligning client priorities with Vizient Data & Digital solutions.
• Partner with Sales, Enterprise Account Management, and Service Delivery leadership to identify and execute cross-sell and upsell opportunities.
• Monitor account health, renewal pipelines, revenue forecasts, and client engagement activities.
• Provide executive leadership for executive-level client relationships and strategic meetings as needed.
• Ensure CRM discipline and renewal processes are followed across the team.
• Collaborate with Product Management, Marketing, R&D to communicate voice-of-the-customer insights.
• Contribute to organizational priorities, commercial strategies, and operational excellence initiatives.
• Promote collaboration across the organization to deliver an integrated client experience.

Skills

Leadership

Revenue retention

Executive presence

Strategic planning

Client relationships

Cross-functional collaboration

Communication

Influencing

Travel readiness

Education

Bachelors degree

Advanced degree preferred

Tools

CRM systems

Job description

Vizient in Chicago seeks a Vice President, Data & Digital Account Management to lead a team of Principals and Associate Principals responsible for managing hospital and health system relationships. You will drive net revenue retention through renewals, client satisfaction, and expansion with D&D Sales Teams.

As a member of the Commercial Leadership Team, you will collaborate with Sales, Product Management, Marketing, and Enterprise Account Management to execute strategies that strengthen