Executive Leader, Data & Digital Account Management

Vizient; United States; On-site; USD 188,000 - 348,000; Full time

Job summary

Vizient is seeking a Vice President of Data & Digital Account Management to lead a team of Principals and Associate Principals overseeing hospital and health-system relationships. You will drive net revenue retention through renewals, client satisfaction and expansion, partnering with D&D Sales and cross-functional teams.

You will collaborate with Sales, Service Delivery, Product Management, Marketing and executive leadership to implement strategies that strengthen client partnerships, improve

Qualifications

• 15+ years of relevant experience in account management or customer success leadership.
• Experience managing client-facing teams and C-suite relationships.
• Proven ability to drive revenue retention and growth through renewals and expansions.

Responsibilities

• Lead and develop a high-performing Data & Digital Account Management team.
• Achieve net revenue retention through renewals and expansion opportunities.
• Collaborate with Sales, Service Delivery, Product, Marketing and executives.
• Coach managers on strategic account planning aligned with client priorities.
• Identify cross-sell/upsell opportunities and monitor renewal pipelines.
• Provide executive-facing client leadership and manage risk and escalations.

Skills

Leadership

Executive relationships

Revenue retention

Strategic planning

Cross-functional leadership

Communication

Travel willingness

Education

Advanced degree preferred

Job description

Vizient is seeking a Vice President of Data & Digital Account Management to lead a team of Principals and Associate Principals overseeing hospital and health-system relationships. You will drive net revenue retention through renewals, client satisfaction and expansion, partnering with D&D Sales and cross-functional teams.

You will collaborate with Sales, Service Delivery, Product Management, Marketing and executive leadership to implement strategies that strengthen client partnerships, improve