VP of Commercial Growth & Customer Value

TransUnion LLC

Boca Raton (FL)

Hybrid

USD 260,000 - 350,000

Full time

10 days ago

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Job summary

TransUnion LLC in Boca Raton seeks a visionary VP of Commercial Success to drive revenue and customer outcomes for the Specialized Risk Group. You will connect strategy, product capability, and market execution while leading pre-sales and post-sales Solutions to deliver lasting value.

You will partner with Sales, Product, Marketing, Finance, Delivery, and Client Success to translate capabilities into measurable growth and market impact. Hybrid role with in-person collaboration required.

Qualifications

15+ years of progressive leadership experience across commercialization and related disciplines.
Demonstrated success leading a complex business or solution portfolio with accountability for revenue performance, forecasting, market execution, and customer outcomes.
Experience commercializing complex data, analytics, software, identity, fraud, investigations, public-records, telecommunications, risk, or adjacent solutions.

Responsibilities

Develop and execute the U.S. commercial strategy and annual operating plan, translating strategy into accountable workstreams, milestones, forecasts, and operating reviews.
Drive revenue growth, pipeline attainment, customer adoption, retention, expansion, and value realization with cross-functional partners.
Monitor commercial performance, identify drivers of performance gaps, and mobilize corrective actions for at-risk customers and implementations.
Accelerate time to revenue and customer value by improving implementation readiness, product usage, adoption, retention-risk identification, and whitespace opportunities.
Lead the U.S. pre-sales and post-sales Solutions organization, evolving capabilities to support solution consulting, implementation, adoption, expansion, and sustained customer value.
Represent the voice of the customer and U.S. market in product planning, launch-readiness, and prioritization discussions.
Serve as the senior U.S. commercial and solution expert for SRG in executive customer engagements and forums.
Synthesize commercial, customer, product, financial, market, and operational insights into clear recommendations for leadership.
Act as the senior escalation point for complex sales, customer, implementation, and commercial issues crossing functions.
Lead through influence in a matrixed environment to align teams around measurable customer and business outcomes.