VP, Commercial Growth & Customer Value

TransUnion LLC; Reston (VA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

TransUnion LLC is seeking a Vice President of Commercial Success within the Specialized Risk Group, reporting to the EVP of Global Solutions. This hybrid role requires leadership across pre-sales and post-sales, translating strategic capabilities into measurable customer value and sustainable revenue growth.

The role leads a cross-functional team, drives U.S. commercial strategy, and collaborates with Sales, Product, Marketing, Finance, and Delivery to accelerate time-to-value for customers

Qualifications

• 15+ years of progressive leadership experience across commercialization and related disciplines.
• Proven success leading complex portfolios with revenue responsibility and forecasting.
• Experience commercializing data, analytics, software, identity, or risk solutions, including connecting product capability to pipeline and expansion.
• Experience leading customer-facing technical or consultative teams across functions.
• Bachelor's degree or equivalent with executive presence.

Responsibilities

• Develop and execute the U.S. commercial strategy and annual operating plan, translating strategy into accountable workstreams and forecasts.
• Drive revenue growth, pipeline attainment, customer adoption, retention, expansion, and value realization in partnership with Sales, Product, Marketing, Finance, Delivery, and Client Success.
• Monitor performance, identify drivers of gaps, and mobilize corrective actions for at-risk customers and implementations.
• Lead the U.S. pre-sales and post-sales Solutions organization, evolving capabilities to support consulting, adoption, and value.
• Represent the voice of the customer in product planning, launch-readiness, and prioritization discussions for market relevance.
• Synthesize commercial, customer, product, financial, market, and operational insights into executive-level recommendations.
• Act as the senior escalation point for complex sales, customer, implementation, and cross-functional issues.
• Lead through influence in a highly matrixed environment, clarifying accountability and aligning teams around measurable outcomes.

Skills

Leadership

Strategic planning

Cross-functional leadership

Sales strategy

Customer success

Education

Bachelor's degree or equivalent

Tools

Analytics platforms

Job description

TransUnion LLC is seeking a Vice President of Commercial Success within the Specialized Risk Group, reporting to the EVP of Global Solutions. This hybrid role requires leadership across pre-sales and post-sales, translating strategic capabilities into measurable customer value and sustainable revenue growth.

The role leads a cross-functional team, drives U.S. commercial strategy, and collaborates with Sales, Product, Marketing, Finance, and Delivery to accelerate time-to-value for customers