VP, MSO Operations & Provider Services - Strategic Growth

Humana Inc; Pierre (SD); Remote; USD 250,000 - 350,000; Full time

Benefits offered by this job

Remote work

Job summary

CenterWell Senior Primary Care, a Humana company, seeks a VP to lead MSO operations and provider services. You will own the operating model, drive growth, and align clinical, financial, and technology initiatives across markets.

You will partner with medical, growth, contracting, and strategy teams to deliver scalable value and improved provider performance. This executive will set the strategic direction, oversee P&L, manage enterprise programs, and elevate provider experience while advancing

Qualifications

• Baccalaureate degree in business, healthcare administration, finance, public health, or related field.
• 15+ years of progressive healthcare leadership experience.
• 7+ years leadership experience within an IPA, MSO, ACO, CIN, provider network, Medicare Advantage, population health, or value-based care environment.
• 5+ years of experience driving growth across a matrixed organization.
• Demonstrated P&L ownership or accountability for a major business segment.
• Proven success leading large, complex organizations and enterprise-wide initiatives.
• Proven record of scalable outcomes with a focus on technology tools to scale.
• Proven success expanding and elevating the capabilities and performance of a multi-level team.
• Strong executive presence with demonstrated ability to influence providers, senior executives, and external stakeholders.

Responsibilities

• Establish and execute the long-term vision, strategy, and operating model for the MSP and IPA business.
• Serve as the operations leader and accountable owner for business performance, provider performance, and organizational growth.
• Lead enterprise initiatives that advance value-based care, affordability, provider competitiveness, and market expansion.
• Represent the organization with executive leaders, physician groups, provider organizations, and strategic partners.
• Own the IPA P&L and maintain accountability for revenue growth, profitability, medical cost performance, and operating results.
• Develop business plans, budgets, forecasts, and investment strategies that drive long-term value creation.
• Monitor key metrics and implement strategies to improve performance.
• Identify opportunities to enhance growth, scale operations, and improve network economics.
• Lead the national strategy for provider engagement and MSO service delivery.
• Oversee provider onboarding, practice transformation, and performance improvement initiatives.
• Ensure scalable provider experience across markets and segments.
• Drive provider retention, engagement, and satisfaction while improving quality and value-based care.

Skills

Executive leadership

P&L ownership

Healthcare leadership

Growth leadership

Cross-functional collaboration

Strategic thinking

Change management

Education

Bachelor's degree in Business, Healthcare Administration, Finance, Public Health, or related field

MBA, MHA, MPH, or related advanced degree

Job description

CenterWell Senior Primary Care, a Humana company, seeks a VP to lead MSO operations and provider services. You will own the operating model, drive growth, and align clinical, financial, and technology initiatives across markets.

You will partner with medical, growth, contracting, and strategy teams to deliver scalable value and improved provider performance. This executive will set the strategic direction, oversee P&L, manage enterprise programs, and elevate provider experience while advancing