VP, Loan Servicing & Collections - Platform Builder

Findara; Colorado; On-site; USD 180,000 - 280,000; Full time

Job summary

Findara is seeking a Vice President Servicing and Collections in Colorado to own the entire post-funding loan lifecycle, including customer service, payment processing, title and lien administration, collections, loss mitigation, and recovery.

This founding leadership role requires building the servicing operation from the ground up, including platform selection, payment infrastructure, vendor strategy, and compliance by design.

Qualifications

• 10+ years in consumer or automotive finance servicing and collections.
• 5+ years leading multi-function teams.
• Experience selecting and managing outsourced servicing vendors.
• Experience with regulatory examinations, investor due diligence, or external reviews.

Responsibilities

• Design and stand up the servicing operation: platform selection, payment infrastructure, policies and procedures, vendor strategy.
• Own servicing performance metrics: cost per account, cure and roll rates, customer experience.
• Lead repossession, remarketing, and recovery functions and third-party oversight.
• Build the third-party and outsourcing strategy, including vendor contracts and governance.
• Ensure compliance by design with FDCPA, Regulation F, TCPA, ECOA, FCRA, and state-specific requirements.

Skills

Leadership

Vendor management

Regulatory compliance

Budget ownership

Multi-state titling

Job description

Findara is seeking a Vice President Servicing and Collections in Colorado to own the entire post-funding loan lifecycle, including customer service, payment processing, title and lien administration, collections, loss mitigation, and recovery.

This founding leadership role requires building the servicing operation from the ground up, including platform selection, payment infrastructure, vendor strategy, and compliance by design.