VP, Health Plan & TPA Client Services

Capital Rx; Charlotte (NC); Hybrid; USD 200,000 - 300,000; Full time

Job summary

Judi Health seeks a senior leader to drive the Health Plan, Health System, and TPA client services across major accounts. The role partners with executive stakeholders to grow and retain key client portfolios while overseeing cross-functional teams.

The VP will guide strategic planning, manage complex programs, and ensure delivery of client commitments within a highly regulated healthcare landscape.

Qualifications

• Bachelor's or advanced degree in health administration, business, or relevant professional experience.
• 10+ years of leadership experience within PBM, health plan, healthcare services environments.
• Demonstrated success managing executive-level client relationships.
• Experience leading complex accounts and multi-functional teams.
• Experience working with Regional Health Plans, Health Systems, TPAs, or payer organizations.

Responsibilities

• Provide leadership support for Health Plan, Health System, and TPA relationships.
• Develop and maintain senior-level client relationships.
• Identify and advance growth, expansion, and retention opportunities.
• Partner with Sales and Account Management on renewals and strategic opportunities.
• Lead executive-level discussions regarding client strategy, performance, and long-term objectives.
• Drive cross-functional accountability for client commitments and strategic initiatives.
• Serve as an escalation point for complex operational, clinical, financial, and contractual issues.
• Collaborate with Product, Operations, Regulatory, Compliance, Finance, and Implementation teams to execute client priorities.

Skills

Executive leadership

Client relationships

Strategic partnerships

PBM knowledge

Payer operations

Education

Bachelor's or advanced degree in health administration, business, or relevant professional experience

Job description

Judi Health seeks a senior leader to drive the Health Plan, Health System, and TPA client services across major accounts. The role partners with executive stakeholders to grow and retain key client portfolios while overseeing cross-functional teams.

The VP will guide strategic planning, manage complex programs, and ensure delivery of client commitments within a highly regulated healthcare landscape.