VP, Growth & Enrollment Operations

Maven Clinic; New York (NY); Hybrid; USD 275,000 - 320,000; Full time

Benefits offered by this job

Hybrid work model

Professional development stipend

Paid parental leave

401K matching

Job summary

Maven Clinic, the world’s largest virtual clinic for women and families, seeks a VP of Business Operations to own the enrollment engine and drive revenue across Maven’s core business. You’ll lead AI enablement, central operations, and strategy & operations, partnering with many teams to deliver scalable growth.

This senior role requires deep cross-functional leadership, data-driven decision making, and a passion for improving enrollment processes.

Qualifications

• 12+ years of experience driving growth, enrollment, acquisition, revenue, or business operations outcomes.
• Proven ability to lead multi-team or cross-functional organizations and deliver results through others.
• Elite quantitative ability: build funnel models, size opportunities, design experiments, and optimize around data.
• Strategic range across multiple functions including growth, operations, strategy, and enablement.
• Experience owning tooling, processes, and systems to scale operations ahead of demand.
• Strong conviction in the value of AI and ability to measure its impact.
• Comfort in a fast-paced, mission-driven environment with high visibility.

Responsibilities

• Own member growth targets for Maven's core business and drive revenue across enrollment efforts.
• Build and operate a scalable enrollment engine from eligible population to enrolled member.
• Lead AI enablement initiatives and measure adoption and impact by team.
• Head central operations to ensure scalable, efficient member and client operations.
• Oversee strategy & operations to bring analytical rigor and discipline across the org.
• relentlessly optimize the enrollment funnel using data-driven insights.
• Hold cross-functional partners accountable to KPIs and ensure coordination across teams.
• Instrument measurement, segmentation, attribution, and forecasting with Data and Finance.

Skills

Growth leadership

Cross-functional leadership

Quantitative analysis

Strategic thinking

Operational scaling

AI fluency

Commercial acumen

Data-driven decision making

Job description

Maven Clinic, the world’s largest virtual clinic for women and families, seeks a VP of Business Operations to own the enrollment engine and drive revenue across Maven’s core business. You’ll lead AI enablement, central operations, and strategy & operations, partnering with many teams to deliver scalable growth.

This senior role requires deep cross-functional leadership, data-driven decision making, and a passion for improving enrollment processes.